JOHN
Watch out for Automatic Monthly Shipments
Similar to auto-renewal for software and other subscriptions, I was duped by GardaVita into automatic monthly shipments of Arthro 7 that I order only occasionally for my in laws. There must have been a check box or something that I did not notice and therefore did not deselect that last time I ordered online. I had to call their customer service to cancel this option, And, I had to pay to ship the items back at my cost. I really don't like this kind of under handed marketing/selling. When this happens with other companies, I usually stop using their services. I am considering this with GardaVita.
Response from GardaVitaFeb 4, 2016
Hi John, We appreciate your feedback and thank you for bringing this to our attention. While auto-ship can be an efficient way to ensure you are receiving the products you need, with GardaVita, you always have the option to cancel anytime. We apologize if you feel the process of enrolling into our auto-ship program was unclear. We sincerely hope that you continue to make GardaVita your home for all your healthy product needs, as you are a valued customer.
