Game-Set-Match, Inc.Reviews of gamesetmatchinc.com

Response from Game-Set-Match, Inc.Jul 27, 2026

Hi Marcia, thank you for the great feedback. The poor mobile experience is a byproduct of the eCom system we use and unfortunately beyond the control of Game-Set-Match, Inc. We do appreciate you sticking with it and figuring it out and we are grateful for your purchase and hope you do come back to shop with us again!

Response from Game-Set-Match, Inc.Mar 10, 2026

Hi Lisa. I'm so sorry about that color mixup. But so happy your daughter liked them. We really appreciate you taking time to write a review as well. I hope we get to see you back again soon. You can always call us if that's easier.

Response from Game-Set-Match, Inc.Feb 20, 2026

Hi there. Thank you for the review. I'm a little concerned about what happened. The grommet set you purchased was for the Pure Aero/Team/Tour/Lite/Jr 2019 Yellow tennis racquet. You should not have had to cut or modify if at all if you ordered the correct item. Please verify that the racquet you have is a Pure Aero 2019 standard item, or one of the varieties listed above. If not, you should email us a photo of your racquet so we can correctly identify the proper grommet set for your racquet. I will email you privately as well.

Response from Game-Set-Match, Inc.Jan 9, 2026

Hi there Dennis. The item you ordered is discontinued, however, I checked our inventory and I have a different color available. I'm going to email you with a photo. If the item has not been used I can do an exchange for you. Look for my email!

Response from Game-Set-Match, Inc.Aug 15, 2025

Our apologies for not having exactly what you wanted. Our fault. Yet we are so grateful that you chose a suitable alternative. We are working diligently to get our inventory straight across all 5 of our retail locations so we can feed our e-commerce site more accurately. Thank you for the feedback!

Response from Game-Set-Match, Inc.Apr 16, 2025

Hi there. Yes, this was unfortunate. We truly appreciate your patience and understanding as we work through this together. We will continue to keep you posted as we receive information - hopefully we can resolve this quickly.

Response from Game-Set-Match, Inc.Mar 26, 2025

Hi Adrian, thanks for the valuable feedback. We are glad the issue was resolved. Thanks for shopping with GSM, Inc. I hope your next visit is a 5-Star experience.