MAURICE P.
Liked the way things were handled
Liked the way things were handled
Response from Game Room ShopJan 18, 2025
Thank you for your feedback! We’re glad you were happy with how everything was handled. Let us know if you need anything else!

Game Room Shop is your ultimate destination for creating the perfect entertainment space. We specialize in providing a collection of arcade games, pool tables, air hockey tables, foosball tables, and more. Our mission is to help you create the ultimate entertainment space at home, offering products that guarantee fun, excitement, and lasting memories.At Game Room Shop, we understand the importance of quality and performance. That's why we carefully curate our products to ensure they meet the highest standards of durability and functionality. Whether you're a gaming enthusiast or looking to create a family-friendly environment, we have something for everyone.Customer satisfaction is our top priority. Our user-friendly website allows you to easily browse and shop for your favorite game room essentials. We offer exceptional customer support to assist you at every stage, from product selection to after-sales service. With our seamless ordering process and reliable delivery, you can trust that your purchases will arrive on time and in perfect condition.Transparency and trust are the pillars of our business. We proudly offer shipping insurance for all orders, ensuring your purchases are safeguarded during transit. This gives you peace of mind with every order you place.Join the growing community of satisfied customers at Game Room Shop and transform your space into the ultimate entertainment hub. Explore our extensive collection at Game Room Shop and discover why we are the preferred choice for game room enthusiasts. Experience the Game Room Shop difference – where the fun never ends!
Game Room Shop (gameroomshop.com) has 48 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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MAURICE P.
Liked the way things were handled
Response from Game Room ShopJan 18, 2025
Thank you for your feedback! We’re glad you were happy with how everything was handled. Let us know if you need anything else!
john C.
great communication and service
Response from Game Room ShopJan 15, 2025
Thank you so much for your feedback! 😊 We’re delighted to hear that our communication and service stood out to you. It’s always our goal to make the experience as smooth and enjoyable as possible. Let us know if there’s anything else we can do for you—your satisfaction means the world to us! 🎯
Amvets P.
All inquiries were responded to promptly. Item was shipped quickly.
Response from Game Room ShopNov 27, 2024
Thanks for the feedback! 😊 We’re glad to hear your questions were answered quickly and that your item shipped out in no time. Making sure everything goes smoothly is what we aim for! If you ever need anything else, we’re here to help. Enjoy your purchase, and thanks for choosing Game Room Shop! 🚚✨
Harold A.
At first i was hesitated because i never heard about them, but the representative name Annie was very helpful and she made my invoice very easy. I got my billiard table and i am very satisfied with the item. Would highly recommend them with anyone.
Response from Game Room ShopNov 8, 2024
Thanks for sharing this! We totally get it—it’s always a bit of a leap to go with a new company. 😊 So glad to hear Annie was able to help you feel confident with your purchase and make everything easy! And even better to know you’re happy with your new billiard table! 🎱 Thanks for recommending us, and don’t hesitate to reach out if you ever need anything else. Enjoy the table!
cenk
I received a phone call from them when they saw I had called outside of business hours. When we spoke, the representative answered all of my questions.
Response from Game Room ShopNov 8, 2024
Thanks for letting us know about your experience! 😊 We know how important it is to get answers quickly, so we’re glad we could reach out and connect with you after hours. It’s great to hear our team was able to answer all your questions—if there’s ever anything else you need, we’re just a call away. Thanks for choosing Game Room Shop!
Brian W.
I'm taking the time to write this review to highlight what an EXCELLENT experience I've had purchasing the Pac-Man air hockey table from this company. My family and I have had our eyes on buying an air hockey table for months now and we did a TON of research. Not only did these guys provide the best possible price for this table, but their customer service is some of the best I've EVER had...period! Through the entire sales process, I worked with Annie. She was always super responsive, kind, and extremely informative. She texted me regularly as she found answers to questions I had and was unbelievably helpful. Game Room Shop has a ROCK STAR employee in Annie, and I wanted to make sure that feedback made it to the top. I e-mailed the CEO and let him know this. It gets better. The guy writes me a thorough e-mail back thanking me my input and drops me a $25 gift card to use on future purchases. Keep up the great work, guys! It's refreshing, because it is so rare these days, to find a company that has stellar customer service. I'll be a customer for life. Grateful, Brian Williams
Response from Game Room ShopSep 20, 2024
Wow, Brian, thank you so much for this incredible review! 🙌 We're beyond thrilled to hear about your excellent experience with Game Room Shop and your Pac-Man air hockey table! It sounds like your family put in the time and research, so it’s great to know we could offer not only the best price but also some of the best customer service you’ve ever had—that’s huge! 😊 We’re especially excited to hear how amazing Annie was throughout the process. We’re grateful for your support and can’t wait to continue serving you in the future. Thanks again for being such an awesome customer—we’re honored to have you for life! 💫
Michelle
Excellent customer service from start to finish! The preorder questions were met with friendly and accurate information from their customer service phone staff. The product arrived earlier than expected and it was in perfect condition upon arrival. Couldn’t have been a better experience. We highly recommend!!
Response from Game Room ShopSep 16, 2024
Thank you so much for your fantastic review! 😊 We're thrilled to hear that you had an excellent experience from start to finish! It’s great to know that our customer service team could provide friendly and accurate information, and we're especially happy that your product arrived ahead of schedule and in perfect condition. We couldn’t ask for better feedback! 🙌 Your recommendation means a lot to us, and if you ever need anything else, we’re always here to help. Thanks for choosing Game Room Shop! ⭐
Anthony D.
My experience with the team at game room shop was simply amazing I tried everything I could to purchase this game and the person who was helping me was Annie she went over and beyond to help me I told her I was going to get the game I was just having problems finding a way to finance so she said would like me to check in at the end of the month I said yes and she reached back out PS go game room shop i wouldn't buy anywhere else after that experience
Response from Game Room ShopSep 3, 2024
Anthony, thanks for sharing your experience! We’re thrilled to hear that Annie was able to provide such outstanding support and go the extra mile to help. We’re honored to be your go-to choice, and we’re here whenever you need us. Thank you for being an amazing customer! 🙌