GameoutfitterReviews of gameoutfitter.com

I recently tried to buy from them one of their bundled products. I selected a more expensive shipping option because I wanted to take the products on my vacation. I allowed 2 days for processing and selected a 2 day shipping option. Well, after two days, I have not been able to 1) track my order or 2) get any meaningful contact. I have -never- encountered such horrible service or slow speed. I have bought from small venues (empireboardgames) and large venues (amazon) and have ALWAYS received better feedback and service. I have NEVER had as much of a problem getting in contact with customer service. They do not list a phone number on the website, they do not list in the local yellow pages and I have not yet found one anywhere in my searching. I will never buy from them.

Do not buy from this company. I ordered a game from them on December 14th, and received an email acknolwedgment right away. The acknowledgement said that I would receive another notice when the item was shipped. After 3 days and no shipping notice, I sent an email to inquire (there is no phone number listed on the website). I did not receive a response. Finally, on 12/19, I received an email saying that the item was out of stock and would not be shipping until after Christmas. Since I wanted the item as a gift, I had to cancel my order and buy it at the store. I sent an email telling them to cancel on the 19th, and another on the 22nd, and have STILL heard nothing back from these people. This is about the worst customer service I have ever encountered. Their low prices are *not* worth it.

I receiving a canned email notifying me that they had received my order, I would be getting a tracking number soon, and it would take 5-7 days to arrive. Five days later, we contacted them by email (they do not have a phone #) and we got a canned response saying we should hear back in no later than 48 hours. It has now been seven days since ordering the games, and we have yet to be able to talk to anyone at the company, or find the status of our order. It looks like others have had the same problems lately as well. We are very disappointed and would not recommend this hassle to anyone.