GameneticsReviews of gamenetics.com

I bought two controllers from them one came with a messed up trigger finger button and the other one worked perfectly until i dropped it and then it didnt so i sent them both in for service and it is now September and they received my controllers in July they have completely stopped answering and never shipped my controllers back

Order a controller took over two weeks to get to me and when I did receive it it came defective so they asked me to return it and I have they confirmed they received it and have yet to give me the controller fixed or even a refund as I have requested. Worst customer service since they have no way to co tact them besides an email that goes un monitored most of the time.

If i could id give zero stars. Had the controller for a year and a half. Major stick drift and the A button doesn’t always work. They asked for proof and i sent it in. Their fix was asking me for 35$ in repair costs plus for me to pay for shipping. So if you buy here you can expect poor quality and expect to pay for repairs in the future. Sad excuse of a professional game controller company. Stay far far away.

I’d give less than 1 star if I could! NEVER buy from this company! I bought a gorgeous controller from them. Took 3 months just to get the damn thing. I ordered it bc they have TMR sticks that don’t get stick drift. When I ordered there was no option for the TMR “add-on” I supposedly have to get that on top of the 145$ controller (thats on sale btw). Mind you I looked at the controller listing and THAT ISN’T A OPTION!!!! They wanted me to pay MORE for the sticks even though it arrived all with a bunch if malfunctions making it unplayable! They wanted me to send it back for repairs which would have taken a week. I found a BETTER controller from Razor WITH TMR sticks, back paddles, clicky buttons, AND mouse click triggers that you can turn off and on for only 100$. Their controllers are literally just expensive for looking fancy and then they’re money hungry wanting even more for quality “add-ons.” Razer has 10x better customer service and knows how to make things right for the customer! Do not give this scammy ass shitty company any of your money. Give it to Razer for quality controllers for PC/Xbox because their controller has ALL the add-ons AND MORE FOR LESS!!!!!

They are the worst in customer service. I sent in my remote control to be repaired ( warranty) it's been a month so far. I will never ever buy from them again.

Despite paying for Rush Build and 2nd day shipping. The package was delayed by 2 weeks. Customer service repeatedly gives false information

After only a month or two my A button isn't clicky anymore. I got this controller specifically for the mechanical face buttons and they broke so quickly it's crazy. I would not trust anything from this company. Super expensive too. I tried to contact them but got no response. Only a 30 day return p[policy for a controller is terrible.

ZERO STARS: This is a follow up to my March review where I also gave ZERO stars. Since then this horrible company have aimed to resolve my problem with no impact. In fact, I have to always reach out to them and then 2-3 weeks later they respond with NO answer and solution. I strongly advise against using them. Check the many other 1-star reviews (+60%) are 1-star!!! Their support is non existing and quality of products far far far below standards. Again ZERO stars.