Great customer service and a great product. I had a small issue and sent it back to be repaired and they sent extra parts and a tool if it happens again. Very quick on the repair. I would recommend gamenetics to anyone
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Jeremy
They are a great game controller…
They are a great game controller company. I bought controllers there several times very happy with the results. I am a repeat customer. I’ve bought in three controller so far. Love all of them. They do a heck of a job and put their heart and soul into what they do.
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Zani R.
They did great. Error on my part
So in April june of 2024 I bought a fully customized controler and spent a decent penny on it. Then when iy arived to me the bluetooth was not working. I sent it bavk and they responded quickly with it seems to work fine when they used it. They sent it back to me and i started using different controlers that all had the same issue with the bluetooth. Fast forward a year and a half. I finnally plugged in the antenna on my PC motherboard and, suddenly, all controllers work great including the Gamenetics controller. The Gamenetics controller is now my go to. Overall my experience with Gamnetics was great. Just error on my part for not using antenna for 3 years of having my PC. THANK YOU GAMENETICS
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ZUDO
Thank you gamenetics
I would love to start by saying thank you to gamenetics for the unexpected and amazing customer service. The product itself is by far astonishing. It is way more than expected. The complete customization and hard work that goes behind the scene to build these controllers is high quality. The controllers are build the way you want and function better than advertised. You can use them from basic gaming to intense fast paced games. Great all around controller.
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Richard M.
They built exactly what i wanted…
They built exactly what i wanted exactly the way I wanted it and then kept in touch with me over email to make sure that I got everything right
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Jonathan C.
The company is amazing super friendly…
The company is amazing super friendly staff, I had a PS5 controller built by them and it came out amazing my go to controller, I definitely wil be coming back for another one
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Jimmy F.
I love these controllers and the crew…
I love these controllers and the crew behind making them. I bought a controller and then later on decided I wanted the back buttons and sent it to them and they got that done for me very quickly! If there are any issues it gets resolved fast and is built with care. A+ I will be buying from them again to add to the collection I have with them! #Gfam
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Megan T.
Custom X-box controller
We ordered a custom X-box controller for our son for his twelfth birthday. We received it after a few weeks, but unfortunately my son noticed something was wrong immediately & the controller not working correctly (or, not necessarily the controller as it was only with connecting to headphones, both wireless and wired, so nothing too major - but we still wanted it fixed since it was brand new). I contacted them within a couple hours of receiving it and they returned an email back to me within an hour or so (on a Friday afternoon, no less). They had a prepaid return label attached, and after a few days to send it back, about a week to fix it, and another few days to send back to us, the issue was fixed! Despite an initial issue, everything was handled very timely and efficiently, and if he wants another custom controller in the future, we'll be return customers.