GameneticsReviews of gamenetics.com

My 15 yr. Grandson used his for 3 months. Doesn't work now, and he was told that it would cost $30 plus shipping to repair. That is so wrong for a company to treat a customer like that. I will let people know on social media what a bogus business this is.

PS5 controller with mouse clicks lasted like 2 months, and started shooting by itself. Customer service is horrible, takes forever to reply, and then don't even help. Threw away $200+, smh.

Don’t buy this controller everything that the other reviews say is true I got stick drift within 2 days of use. My stock controller has been working great for about 4 years. DONT BUY!!!! 😭😭

An almost $400 custom controller started malfunctioning after just a few days. Sent it back for repair, and it came back working… for a few days and then malfunctioning again. Sent back and repaired again, then same story, malfunctioning very shortly after. Huge waste of time and money. Very poor quality product

I placed on order on December 13, 2024. The company touts a 30 day return period. On December 20, 2024 I reached out to cancel my order. After 3 email follow ups the company finally replied demanding an explanation for wanting to cancel my order. It is now February 7, 2025 and I still don't have a controller (that I don't want) and they still have not refunded me.

I strongly recommend that you do not order from this site. The wait is over 3 weeks, to this day I still haven't received the controller and the customer service is really bad. My son-in-law absolutely wanted to order from this site because he thought it was cool to have a custom controller. Every day he's a little more disappointed because the purchase still hasn't arrived, no tracking number was given to us so we assume the worst. Customer service doesn't get back to me even though I've asked for a refund. Be careful ordering there

I wish I would have read all these reviews early. I bought a controller and it broke within the first month. They wouldn't warranty it so I agreed to pay the $25. Now they won't get back to me. Do not buy from from Gamenetics!

so I had ordered an Xbox remote in March 2023 and it had just came in late 2024 it only had mouse triggers and it was pretty basic and when I got it was broken than when I got it back the A button was broken then when I got it back again the left trigger wasn't working now I'm waiting for them to fix it again its poor shipment its poor building too I wouldn't want anyone to buy