James M.
I bought some of their art and a…
I bought some of their art and a lightframe at a convention in July. The artwork is fine but the frame was a preorder meant to be delivered at the end of August. They never informed me of a delay and I had to reach out and they pushed to the end of October. I reached out at the end of Novemeber and then they told me at the end of January. I had to follow up with them twice in November to get an answer about the next delay. I asked them to cancel the order and get a refund and it's been almost a month since then and still no refund. Extrememly dissapointing service. I've had to let my bank know about this to dispute the charges.



