GalaxynoReviews of galaxyno.com

I made a deposit of $70.00 with 50 free spins and 50% bonus. Wagered as required and made it to $1300.00 and requested withdrawal. Notified 3 days later verification required. Ok. Sent that via my profile as requested to do. 12 days later receive email stating my withdrawal was cancelled and my winnings void. They state and I quote "As the bonus credited to your account had a max-winning condition, we have removed additional winnings from your account and are processing a new withdrawal for the maximum allowed amount'". They are trying to claim my max win on free spins ($100.00) not the bonus winnings ($1000.00) and have allowed me to withdrawal $100.00. My deposit was $70.00 allowing me to win $30.00. Tried online chat, no luck there. Asked over 10 days if my account was even verified. Chat said it was and then next day wasn't/ Online chat today asking again if verified and they stated no docs uploaded. Sigh..I said I will upload right now and live chat said he would wait. Uploaded TWICE to his support email address and he stated no attachments went through. I sent him screenshot of my email proving attachments were sent and then he stated "I can see that but your attachments have not uploaded correctly". I finally uploaded my personal info and bank details AGAIN and he said he now has them. I asked him to escalate my concerns and he said he has. Being that it took nearly 2 weeks from the verification team to respond to my first request I have little hope in getting my winnings. I might ad that I have played with on site for many months and now I come to collect I get screwed. Edit: As I heard nothing from their "support" I went on chat asking if they could give me details of my deposit of $70.00. They confirmed it was for a %50 bonus and 50 free spins. I asked why didn't they honor the bonus as I had wagered their required amount of $5040.00. This guy says you can only claim the free spins, not both. I asked why the hell would anyone wager $5040 to only win $100.? He said it was my choice and my free will???? What the hell does that even mean? Absolutely the worst site ever. I closed my account. STAY AWAY

I deposited $10 the promotion was $50 credit plus 50 free spins. Didn’t get it. Tried to contact them via chat and email no response for over an hour so in this time I did not spend the $10. Basically at no fault of my own and patiently waiting for a response I have now played the $10 because I didn’t come on here to wait I came on her to play. My advice is do not use this site as it appears to be a scam but if they end up emailing me back and honouring the promotion of course it will be removed.

One of the worst casino experiences so far. It all started with 100FS. I deposited 10€ and won over 100€, I had to wager that many hours to be able to withdraw. Then I had to ask if they need documents, otherwise, I'm sure that my winnings would just be there in pending status. After sending my documents, customer service promised that they will process the documents in 24h (their site promise it in 48h). Well, I started to ask, what is the status of the documents and withdrawal? It took over 100hrs to check my documents and I still haven't got any confirmation about that. The only option to withdraw is bank wire, and they say that it takes 3-5 days to process...yeah right! Site terms and conditions say that it would be irresponsible to hold withdraw money for more than 3 days, so it kind of tells me now that their operations are irresponsible and they have very questionable values. The last time I chatted with customer service, they didn't give me any days, they just said meaningless and confusing things, like "you get your many in coming days", well I said to them that if I still live 30yrs I have more than 10k days still left, so is it next year then or later? There was no answer. I asked politely if he/she can be more specific that how long I still have to wait because now it's been already almost a week and nothing has happened. He closed the chat and our conversation, kind of hung up. Yeah, still waiting...maybe forever. I they have such resource problems, why they don't just hire more people or close the registration for a while? There are much better casinos today. Finnish translations are also horrible. Please avoid this casino, so your money will be safe! UPDATE 12.2 - It's even worse I thought, they made up come own conditions that do not appear in any text, and they just canceled all my winnings!! This took 1 week to answer. This is a pure scam!!

Amazing website great games I recommend

DONT PLAY AT THIS CASINO! If you play with å bonus you are 100 % getting dissapointet if you want to withdrawl. Stay away.

Don’t use the bonuses, they don’t show you your wagering stats and even after you’ve completed any requirements they still have the bonus on so you will break their T&C almost no matter what.

Guys, it is literally a scam! Be Aware! They give you a bonus then they prevent any winning withdrawal in every possible way! In the first place, they require to wager all the money and never show you how much money is left, but the fun part is that you are not allowed to place a bet of more than 10% of your bonus. Let's say your bonus is 7$ if you bet more than 0.7$ they will remove all your winning amount. So, in my case, I win the 211 $ jackpot, but with a bet 1.8$. So, they referred to that point and removed all money from my account. Also, they don't allow you to withdraw money with the same payment method that you deposit. Their Terms And Conditions are the worst ones on the internet. This is the response where they told me that they have stolen all my winning amount. Dear Aram, On review of your withdrawal request, we see that a number of bets were placed that were greater than 10% of the bonus credited to your account. According to the Bonus Terms and Conditions, this is not allowed. We have therefore cancelled your withdrawal request, and voided the winnings. We do apologize for any inconvenience and disappointment, and we invite you to continue playing on our site. Should you have any questions please reply to this email or contact our customer support via live chat on our site. Regards, Verifications

Great all round casino great freebies and awesome live chat