Galactic ToysReviews of galactictoys.com

I pre-ordered the Final Fantasy MTG Collector box months ago. This company held onto a large chunk of my money the entire time, and then cancelled my pre-order after they were caught selling the same collector boxes on their site, but marked up by ~$150. Do not ever pre-order from this store.

This company will screw you for an extra dime. They will not work with you, just apologize for the inconvenience.

I ordered 2 seperate orders totalling over $500 one night and everything went through fine but in the morning I got an email stating that they were canceled do to fraudulent activity. The payments ended up going thru and now they are holding my money and telling me to contact my financial institution because it takes 3 to 5 days to get a refund. I would not order online from them.

Never received my order and they refuse to contact me back when I contacted them multiple times.

Worst service ever. Horrible customer service. They work with a third party seller in which they claim they are not directly associated with called shop. My son never received his package and they advised me to contact local authorities. Represenative was nasty on unhelpful

Sent me 2 copies of the same board game on the same day, charged me twice, refused to give me my money back, so I had to go to Paypal and dispute it. They lost the dispute. Don't deal with aholes who will charge you twice.

Made the mistake of ordering from them via their eBay store. They lost my package and chose to use every avenue available to refuse a refund.

SCAM!! they have lost 2 of my packages and getting a refund for the first was like major dental work and the 2nd they literally told me that it was being returned to their warehouse bc it could not be delivered (the other 3 orders made it just fine lol) and that i had to wait till it was received for them to start issuing my refund (Almost $100!!!) not when they already knew it was not going to be delivered?!?!? So months go by and i realize they never gave me my refund and i also had been charged interest for the package i never received so i contact them and they tell me it has been too long for them to process the refund now and they can't do it. When they were the ones making it delayed in the first place. i never touched it and paid double what its worth and not only will they not refund it they allso won't even send a replacement for it bc they cant check the tracking info anymore to make sure it was never delivered when they have copies of the emails stating that very thing that they sent to me!! Their customer service is terrible and i would not shop here if you expect to get what u pay for. i have spent 100s with them and never complained unless i didnt recieve my package and that happened 2 times but numerous other packages arrived dented and the box my collectibles come in is very important but i never complained but i will make sure to let the world know as much as i can about how pathetically this shop is run.