Shinobi B.
Scam
I made a purchase back on January 23rd 2023 yet I never received it. And just yesterday, August 8th 2023 I was blindsided by an unauthorized charge of $60 even though I haven't used their services in months. I emailed and texted their customer service but was told they won't refund my charge. I called up my bank and they told me the charge is still processing so It makes no sense that the company can't cancel my charge before it goes through. I currently have $528 in my savings and I need to spend 500 to pay off a little bit of college debt. I have $0.68 in my checking account and I'm currently unemployed. They just took away money that I seriously needed.
Response from GainfulAug 21, 2023
Hi there, as we chatted about over email, Gainful is a subscription service, and customers can delay or cancel their subscription anytime before their next order date: https://help.gainful.com/hc/en-us/articles/360049126974-I-saw-an-order-get-placed-today-that-I-forgot-about-so-tried-to-cancel-it-in-my-Profile-Will-that-cancel-my-order-that-s-already-been-placed- We're sorry you didn't have a great experience, and thank you for writing.



