curtis S.
Product
Charged, but never received product

Gaelsong is a family-owned Irish and Scottish gift shop proudly serving customers since 1982. We specialize in authentic Irish gifts and Scottish gifts, featuring handpicked products that celebrate Ireland’s rich Celtic heritage and timeless traditions.Our collection includes handcrafted jewelry, Irish caps, authentic Aran sweaters built to last a lifetime, Celtic home decor, Scottish accessories, and meaningful gifts inspired by the culture and craftsmanship of Ireland and Scotland. Many of our products are skillfully designed or handcrafted using high-quality materials and traditional techniques.At Gaelsong, we believe that giving a gift is an act of love and connection. That’s why we carefully curate unique Celtic gifts that are meaningful, durable, and made to be treasured for years to come.Customers choose Gaelsong for authentic Celtic craftsmanship, fast shipping from the USA, excellent customer service, and a carefully selected range of Irish and Scottish products that honor tradition while fitting modern lifestyles. Whether you are shopping for heritage-inspired clothing, handcrafted Celtic jewelry, or unforgettable Irish gifts, Gaelsong is dedicated to bringing the best of Celtic culture to your home.
GaelSong (gaelsong.com) has 175 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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curtis S.
Charged, but never received product
Gretchen
I like it that I received the item promptly. I love the wool hat. It is very pretty. However, I ordered the autumn color and I received a much darker color.
Response from GaelSongOct 12, 2026
Thank you for your feedback. We are happy to hear that the quick delivery met your expectations and that you like the style of the wool headwear. We appreciate you bringing the issue regarding the shade variation to our attention. We are actively reviewing our product images and fulfillment process to ensure our listings accurately reflect the shades our customers receive.
G-Man
I disliked not being able to choose the length of the chains before I ordered this jewelry, I would like the option of being able to choose the length of the chains next time...
Response from GaelSongOct 6, 2026
Thank you for taking the time to share your feedback with us. We appreciate your input regarding the inability to select specific necklace measurements prior to purchase. We hear your concerns and will pass this suggestion to our product team.
Kathleen S.
The item was on sale, but it was ONE cork backed coaster. The ship/handling cost MORE than the light weight small item...Really? $10 for postage, likely you used your cheapest rate to ship.
Response from GaelSongSep 21, 2026
Thank you for sharing your feedback. We understand how disappointing it can be when the shipping cost feels high compared with the price of a small item. We appreciate you bringing this to our attention and will share your comments with our team as we continue to review our shipping options and costs. We hope you’re enjoying your coaster!
Celeste B.
The earrings I dreamed over, and finally bought, were much smaller than they appeared online.
Response from GaelSongJul 10, 2026
Thank you for sharing your feedback. We're sorry to hear the earrings were smaller than you expected. We understand how disappointing it can be when an item doesn’t match your expectations. If you’d like, please feel free to reach out to our customer service team ,we’d be happy to assist with a return or exchange according to our policy. We appreciate your feedback and will continue working to provide clearer sizing details for our customers.
Frederick J L.
Didn't like the fact that I buy from a company that supposed to be selling authentic Gaelic clothes and ware, only to find out once received that it was from China. Was very disappointing. I did give it a 3 only because it was well made. When purchasing in the past it was not the case as far as I remember. If you're going to use China then you should lower your prices, if buying from artisans I expect higher prices. I most likely won't be purchasing from them again.