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Fyzical - Mooresville NC - A Cautionary Note...
Fyzical canceled an appointment 4 hours prior, due to a personal issue with staff member. We get this, no issue. Offered a wait list for two days out or next appointment a week out, fair... Best practice - Waitlist the clients ahead of this rotation, and slot in those being rescheduled firstly. Not a sound practice to tell a patient, while laughing, that we do not rank clients in level of importance. Work on the interpersonal skills of front facing staff directly in Mooresville, NC...or lose the franchise to professionally placed social media posts...