Monica G.
CUSTOMER SERVICE SUCKS
So far, Fysin Hair’s customer service has been terrible. I ordered four packs of 18-inch Water Wave crochet hair on October 12, 2026. I have emailed them before and after placing my order, sent text messages, and even called—just to get an estimated delivery date. Their website claims orders are processed within 0–2 days, yet this is day three, my order is still processing, and I have received no response. Will give an update. UPDATE: Fysin Hair finally responded and shipped my order on October 16. Tracking now shows that the package has arrived in New York. I’m relieved that it is moving and will update my review again once I receive and inspect the hair.


