Emily H.
The return policy is terrible and not…
The return policy is terrible and not listed prominently enough on the site. Luckily I was able to cancel the purchase right after I made it, but the amount I spent was not credited back to my card as promised. I had to dispute the charge with my bank in order to get the money back. Very bad experience, would never attempt to buy art from this site again or recommend it to anyone.
Response from FYIPlanetJul 11, 2022
Dear Customer, We are really sorry to hear the inconvenience we have caused to you while shopping with us. We really thank you for your feedbacks. We really appreciate your contribution to make us a better business. Our product quality may not be the best, but please rest assured that we are still trying our best to improve ourselves day by day, both the quality and shipping timeline. We thank you for your understanding.




