Our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! Please let us know if there is anything else you need.
JW
Jenny W.
Turned out nice
Turned out nice. Grandpa liked it.
Response from FurlidaysJan 20, 2022
Thank you so much for the great review! If there is any other service we can provide for you or questions we can answer, please get in touch with us!
TU
Tiny U.
Awesome product
Awesome product! Love the concept. =)
Response from FurlidaysJan 19, 2022
We're happy you had a fantastic experience with us! Thanks for your trust, we're thankful for amazing customers like you. We hope to serve you again soon!
NR
Nóra M.
The case is better than I’ve ever…
The case is better than I’ve ever dreamed! The delivery was fast, and correct! Perfect! Thanks!
Response from FurlidaysJan 19, 2022
Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.
ZC
ZCD
Great process, great product!
I loved the design process, the options for pets, and especially the final product!! We ordered a large blanket, and it's soft and plush, and the design is crisp and clear!
Response from FurlidaysJan 15, 2022
We would not be able to grow and develop without feedback like yours. We are thrilled you had a great experience with us and hope to see you again soon.
SI
Simon
Haven't received my stuff yet so not…
Haven't received my stuff yet so not really impressed.
Response from FurlidaysJan 7, 2022
Hi Simon,
Thanks so much for your order on our store!
When placing your order, we consider these factors when calculating the ETA:
- Within the USA, it is usually from 13 to 20 business days. (Processing time: 3 - 5 business days, delivery time: 10 - 15 business days)
- For deliveries outside the USA, it usually takes 23 to 30 business days. (Processing time: 3 - 5 business days, delivery time: 20 - 25 business days).
You placed your order on 23th December and you are not in USA, therefore, your order is still on its way to you within our timeline, please allow it some more days to arrive.
Thank you for your time!
AM
Amanda
I was so excited to order a blanket for…
I was so excited to order a blanket for my daughter I ordered it on 11/28/21 and it still hasn’t arrived. I guess we will see once it arrives.
02/08/22- update
Still have not received my order . Contacted the company was told they would look into the issues and to give them another week . Finally received an email from them stating it shows it was delivered so it must of been stolen and they can send another one out if I pay another $30 ! Absolutely insane! I live in a rural area package theft don’t happen in my area - tracking states was delivered to local postal service but when I contacted them they have no record of receiving the package to be delivered ! I even gave these people a tip lol my bad this was ordered in Nov I have never been so disappointed in a company! They need to rush other order out or give me refund be careful when ordering ! I’ll update once I hear back again!
Response from FurlidaysDec 30, 2021
Thank you for your review. We're sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention.
We would like the opportunity to investigate your feedback further. Kindly provide us the order number or the email address associated with your order so we can figure out a way on how we can make it up to you.
Have a wonderful day!
MD
Manuela D.
very cute gift for the pet parent
this personalized blanket is just awesome !!! colors are great, all is done correctly to my specifications, the backing is so warm & soft !!! Great job !!!
Love it !!! would definitely recommend it !!!
Response from FurlidaysDec 21, 2021
We're happy you had a fantastic experience with us! Thanks for your trust, we're thankful for amazing customers like you. We hope to serve you again soon!