FUNNYFUZZY Reviews | Read Customer Reviews of funnyfuzzy.com

FUNNYFUZZY Reviews | Read Customer Reviews of funnyfuzzy.com

FUNNYFUZZY reviews

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Naia
Jun 8, 2026
Aucune nouvelle de ma commande
Toujours dans l'attente d'un retour de leur part j'ai passé commande il y a 10j sans aucune nouvelle (l'article n'est toujours pas expédié) - déjà envoyé 2 mails. Je compte sur ce message sur trustpilot pour qu'ils me répondent, c'est désolant d'en arriver là. Regardez vos commentaires ! réveillez vous ! NB : grâce à trustpilot, ils m'ont remboursé, mais n'envoie pas le produit, très déçue de ne pas recevoir mon achat et de devoir en passer par là pour avoir leur attention.
Response from FUNNYFUZZYJun 9, 2026
Bonjour Naia, Nous vous présentons nos sincères excuses pour la déception et la frustration occasionnées par cette situation. Nous comprenons combien il a dû être contrariant de ne pas avoir reçu votre commande et de devoir entreprendre des démarches supplémentaires pour nous signaler le problème. Bien que nous regrettions de ne pas avoir pu honorer votre commande comme prévu, nous sommes heureux que ce problème soit désormais résolu. Merci de votre patience et de votre compréhension. L'équipe Funnyuzzy
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Ludi K.
Jun 8, 2026
Arnaque absolue
Arnaque absolue, aucune nouvelle de ma commande ni du service client depuis 1 mois et demi...
Response from FUNNYFUZZYJun 9, 2026
Bonjour Ludi, Merci de nous avoir contactés et de nous avoir fait part de votre problème. Nous vous prions de bien vouloir accepter nos excuses pour ce retard et pour tout désagrément occasionné. Soyez assuré(e) que votre commande est en cours de traitement et que notre équipe suit de près son statut, tout en collaborant activement avec le service concerné afin d'accélérer l'expédition au plus vite. Nous comprenons parfaitement vos préoccupations et vous remercions de votre patience et de votre compréhension pendant que nous mettons tout en œuvre pour que votre commande vous soit livrée rapidement et en toute sécurité. Pour toute question ou assistance supplémentaire, n'hésitez pas à nous contacter à tout moment à l'adresse [email protected] Notre équipe est toujours là pour vous aider. L'équipe FunnyFuzzy
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Richard B.
Jun 8, 2026
Think twice
I ordered a new dog bed and other items on the 6th May and still have no delivery date. They have also not responded to any of my emails.
Response from FUNNYFUZZYJun 28, 2026
Hi Richard, Thank you for taking the time to share your experience with us. We sincerely apologize that your experience was not as smooth as expected. We’re glad to hear that the issue has now been resolved, and we truly appreciate your patience and understanding throughout the process. If you require any further assistance, please don’t hesitate to reach out to us at [email protected] Our team is always available and happy to help. Team FunnyFuzzy
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asia
Jun 8, 2026
Servizio clienti inesistente e nessun…
Servizio clienti inesistente e nessun riscontro sul mio ordine. Pessima esperienza. Ho effettuato un ordine importante, pagando regolarmente l'importo dovuto, ma da quel momento sono completamente spariti. Ad oggi, non ho ricevuto alcuna informazione aggiornata sulla spedizione. Preoccupato della situazione, ho provato a contattare l'assistenza inviando circa 10 e-mail sia per chiedere aggiornamenti sullo stato della consegna, sia per valutare un eventuale annullamento dell'ordine e il relativo rimborso. Il risultato? Il vuoto assoluto. Nessuno si è degnato di rispondermi personalmente; le uniche risposte ricevute sono i soliti messaggi automatici del loro robot, che non risolvono nulla. È inaccettabile che un'azienda trattenga i soldi dei clienti e poi si rifiuti di comunicare. Sconsiglio vivamente di acquistare da loro. ORDER #FF32292U
Response from FUNNYFUZZYJun 9, 2026
Ciao Asia, Grazie per il tuo feedback. Ci scusiamo sinceramente per la delusione e il disagio che hai riscontrato. Comprendiamo quanto frustrante possa essere stata questa situazione e ci dispiace che la tua esperienza non sia stata all'altezza delle tue aspettative. Siamo lieti di essere riusciti a risolvere i tuoi problemi e che la questione sia stata ora risolta. Il nostro team ti ha anche inviato un'email di follow-up con ulteriori dettagli per tua consultazione. Offrire un servizio eccellente è molto importante per noi e apprezziamo l'opportunità di aiutarti e di lavorare per una soluzione positiva. Se hai bisogno di ulteriore assistenza, non esitare a contattarci in qualsiasi momento all'indirizzo [email protected] Siamo sempre qui per aiutarti. Grazie per la tua pazienza, comprensione e per il tuo continuo supporto. Lo apprezziamo davvero. Il team di FunnyFuzzy
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Emma
Jun 7, 2026
This is a scam
This is a scam. Money taken, even though it says uk, once you buy your product it then says will take 15 days to ship. I’ve heard nothing back, sent 3 emails, now asking for a refund and zero response. Don’t buy from this website
Response from FUNNYFUZZYJun 8, 2026
Hi Emma, Thank you for your feedback, and we sincerely apologize for any inconvenience this may have caused. At the moment, we have been unable to match the name used in this review to a specific order. We have tried to locate your details but have not been successful so far. To help us investigate and assist you more efficiently, we kindly ask that you provide your order number. Alternatively, you are welcome to contact us directly at [email protected] and our team will be happy to assist you promptly. We look forward to hearing from you soon. Team FunnyFuzzy
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Daisy
Jun 7, 2026
Dog Bed
I ordered this on 21st May, and then received an email on 23rd May to say my order had been shipped however, still today (7th June) the tracking details aren’t available. I have tried contacting the company to get an update but no one has come back to me. I would now like a full re-fund but as no one is coming back to me, I’m unsure how to go about this. Wouldn’t recommend buying from this company. Order number - #FF31780U Tracking number- DFT1822272KMHB Please come back to me with an update Update: We received the dog bed, it looks nothing like the picture, it’s very poor quality and we are going to have to buy extra stuffing because it’s nearly empty. I would have never paid £125 for this dog bed had I read the reviews on trust pilot first. Thoroughly disappointed at the money spent on this, will not be purchasing from funny fuzzy again.
Response from FUNNYFUZZYJun 8, 2026
Hi Daisy, Thank you for sharing your update, and we’re sorry to hear your Large Washable Fluffy Orthopaedic Soft Dog Sofa Bed-Snoozy Dream isn’t quite what you expected. To help us better understand the issue, we’ve emailed you (don’t forget to check your spam/junk folder if it’s not in your inbox). If you could reply with a few photos, that would be a huge help. Once we’ve had a chance to review them, we’ll make sure everything’s taken care of for you. We’re here 24/7 at [email protected] and are always happy to help! We’re looking forward to getting this resolved for you. Team FunnyFuzzy
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Paula S.
Jun 7, 2026
No contact and delivery not received
I ordered the Deluxe Faux Leather Dog Car Seat Booster Bed - Urban Voyager on the 13th of May. I received a confirmation of order email and despite me sending many emails asking for an update on when I can receive my order, I haven’t had any contact from the company since and I still haven’t received my order. Very disappointed. Update: The company contacted me to say they had issued my refund and asked me to edit my review. However, I still haven’t received the refund they have supposedly sent. I also haven’t received the item I ordered. I’ve sent more emails along with links to my PayPal account to make the refund process easier for them but still nothing. Do not order from here.
Response from FUNNYFUZZYJun 29, 2026
Hi, Thank you for sharing your experience, and we sincerely apologize for the frustration caused by the delay with your order and refund. We understand how disappointing it must have been to wait for your dog car seat and then experience a further delay while waiting for your refund. We’re also sorry that our previous communication did not provide the timely resolution you expected. We have reviewed your concern and are pleased to confirm that the matter has now been resolved by our team. We have also followed up with you via email and provided the latest details and updates regarding your order for your reference. Please be assured that we take matters like this seriously, and your feedback is extremely valuable in helping us improve our service and overall customer experience. If you require any further assistance, please don’t hesitate to contact us at [email protected]. Our support team is available 24/7 and will be happy to assist you. Thank you once again for your patience and understanding. We truly value your feedback and appreciate the opportunity to address your concerns. Team FunnyFuzzy
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Katrin H.
Jun 7, 2026
Blos nicht kaufen!
Ewig lange Lieferung! Kommt aus dem Ausland. Wollte am gleichen Tag der Bestellung stornieren - ging nicht mehr. Gestern Paket geöffnet und bin sehr erschrocken. Total schlechte Qualität. Das Produkt, was für ca. 170€ verkauft wird ist vom Material nicht mehr als 10€ wert. Wenn überhaupt. Reißverschlüsse total schlecht vernäht. Innenleben keine richtigen Polster. Eine Mischung zwischen Schaumstoff und Watte. Der Boden gleicht Papier. Null Halt an den Wänden. Volle abzocke! Dafür soviel Geld zu verlangen ist der Wahnsinn! Wie die retourenabwicklung funktioniert, werde ich noch heraus finden, aber ich ahne etwas. Blos nicht kaufen!
Response from FUNNYFUZZYJun 8, 2026
Hallo Katrin, vielen Dank für Ihr Feedback. Es tut uns leid, dass Ihr Großes Deluxe-Autositz-Sitzbett aus Kunstleder für Hunde – Urban Voyager nicht ganz Ihren Erwartungen entspricht. Um das Problem besser zu verstehen, haben wir Ihnen eine E-Mail geschickt (bitte prüfen Sie auch Ihren Spam-Ordner, falls Sie die E-Mail nicht in Ihrem Posteingang finden). Ein paar Fotos in Ihrer Antwort wären uns eine große Hilfe. Sobald wir diese geprüft haben, kümmern wir uns um alles. Wir sind rund um die Uhr unter [email protected] erreichbar und helfen Ihnen gerne weiter! Wir freuen uns darauf, Ihr Anliegen zu lösen. Ihr FunnyFuzzy-Team
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