FUNNYFUZZYReviews of funnyfuzzy.com

I was sent the wrong color dog bed.

Terrible quality goods. Bought 3 and all were faulty. Depsite the postal strike the company claimed they had a 14 day returns policy and would not refund or replace, so I had to get paypal in intervene. It took two months to get my money back, and I still ost £15 in return postage! Beware of this company as they have a registered address in Croydaon, London, but a return address in Leicester and seem to operate out of China with disregard to UK law. See how many bad reviews thay have on here.

I brought a XL funny fuzzy rain coat for my dog but was slightly to tight, I emailed them to let them know and they said as he’s still a baby an their not sure if the next size up would fit so it would probably be best if we go for a refund.. this was just before Xmas, and with everywhere being closed over Xmas an new year plus postal strikes I wasn’t able to get this sent back till the start of the new year, which was 20 days later but with the holidays was actually only 11 working days.. once sent I let them know by email with the tracking number for them to then email back saying sorry nothing we can do as your outside the exchange window.. I’m now with no refund and without my original package as they also now refuse to send that back even tho Iv given them proof of them receiving this.. coat may of been great.. but customer service is totally the worst Iv seen..

A long list of issues with this company and product: sizing on the website doesn’t reflect product, no opening for a lead, ridiculously long neck, which any dog will feel scared by trying to put it on. Initiated a return within 14 days, but return not accepted as apparently I had to return the item within 14 days. Sent them the government returns policy but they couldn’t care less about customer service. Keep your money safe and buy a different dog coat and from a different company.

Item purchased as a gift for my daughter’s dog was too small but returns window is only 14 days, this meant that my daughter now has a coat that she cannot use as she only opened it after the 14 days had elapsed. Customer service is deplorable and seems to be run by a very unsympathetic bot. Contact number for customer service does not work.

Non-existent return policy or personnel. Appears to wait for customer to just give up.

Delivery takes an age! Sizing comes up small, trying to arrange exchange is a nightmare, they asked for photos to confirm in original condition(I’d only had it for 10mins!). Then doesn’t email back with return details. Avoid this company and spend your money at a reputable UK based pet shop. Still awaiting exchange info!! Over a week after return received back.

First off, I never realized my bed would be coming from China and that it was made in China. Very misleading. I also ordered it in November and now it's January and I still don't have it. I will be asking for a refund.