Annmarie A.
Horrible customer service. Lots of advertising on social media but they may not have the funds for returns
I ordered covers for my sectional sofa. When they arrived, they didn't fit well and they were much more expensive than the ones that I already had. Per the company's website, I sent an e-mail asking for the return procedure. It's been over a month and the company has refused to accept the return. First they asked whether I would keep the products and accept 15 % off. Then they asked if I wanted anything else in exchange. They also asked for pictures of the products that I intended to return. I finally ended up filing a dispute with the credit card company.


