FUNNYFUZZY Reviews | Read Customer Reviews of funnyfuzzy.com

FUNNYFUZZY Reviews | Read Customer Reviews of funnyfuzzy.com

FUNNYFUZZY reviews

Showing 7,277 reviews with 1 star · Clear filters

Timo J.
Jun 16, 2026
Got nothing - lost my money
I made an order to FunnyFuzzy 25. April 2026. Now it is 16. June 2026 and I am still waiting my package. Funnyfuzzy is not able to fulfill my order and they are not ready to give my money back. Not so good customer service. I cannot recommend them at all.
Response from FUNNYFUZZYJun 17, 2026
Hi Timo, Thank you for taking the time to share your experience with us. We’re sorry to hear that things didn’t go as smoothly as they should have, but we’re glad the issue has now been sorted out. We have emailed you with the details, please check your inbox. We truly appreciate your patience and understanding throughout this process. If you need any further assistance, our team is always available at [email protected] happy to help anytime. Team FunnyFuzzy
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Georgia R.
Jun 16, 2026
Poor Communication and No Order Updates
I placed an order on 25 May (Order #FF23063AU) and received an order confirmation, but since then I have received no shipping updates or meaningful communication regarding my order. I have emailed multiple times and contacted the company through Instagram. While I initially received a response on social media, my follow-up messages have gone unanswered. My biggest frustration is not the delay itself, but the lack of customer service and communication. As a customer, I simply want to know where my order is and when I can expect to receive it. Unfortunately, after several attempts to contact the company, I am still waiting for a response and resolution. Based on my experience so far, I cannot recommend purchasing from this company.
Response from FUNNYFUZZYJun 16, 2026
Hi Georgia, Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience, frustration, or disappointment you may have experienced. We understand your concerns and truly regret that your experience did not reflect the level of service and care we aim to provide. We’re glad to confirm that your concern has been addressed, and our team has already followed up with you via email with the necessary information and updates. We appreciate your patience and the opportunity to assist you throughout this process. We value every customer and are committed to continuously improving our service to provide a better experience. If you have any further questions or require additional assistance, please feel free to contact us anytime at [email protected] Our team is always here and ready to help. Thank you again for your understanding, patience, and continued support. We truly appreciate your trust and the opportunity to make things right. Team FunnyFuzzy
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Amélie C.
Jun 15, 2026
Commande ##FR53554 acheté le 10 mai…
Commande ##FR53554 acheté le 10 mai mais jamais envoyée malgré le paiement effectué. Aucun suivi sérieux et communication insuffisante. Ne répond pas au mail quand on demande un remboursement. Très déçu par cette expérience.
Response from FUNNYFUZZYJun 23, 2026
Bonjour Amélie, Nous sommes sincèrement désolés d'apprendre votre mauvaise expérience. Merci de nous l'avoir signalée. Nous avons répondu à votre courriel avec les détails concernant ce problème ; veuillez consulter votre boîte de réception. Notre équipe est disponible 24 h/24 et 7 j/7 à l'adresse [email protected] et nous sommes toujours ravis de vous aider ! Nous espérons que ces informations répondent à vos questions. L'équipe FunnyFuzzy
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Jenny
Jun 15, 2026
Customer service doesn’t exist!!!!
Placed an order on May 3rd and have not received the products ordered. I received tracking details weeks ago but there have been no updates and it still shows as “waiting for details”. I contacted the courier company and they said the number assigned isn’t even a tracking number for them. I have tried contacting FunnyFuzzy 4 times for an update and they have not responded. So incredibly disappointed and will never order from them again, which is unfortunate since the order I placed a few years ago was great. I sent a final email to them asking for a refund and have heard nothing. I have no idea what to do at this point other than try to contact my bank for a refund. DO NOT order from this company! Update: in response to Funny Fuzzy My Order no. Is FF737700S.
Response from FUNNYFUZZYJun 16, 2026
Hi Jenny, Thank you for your feedback, and we sincerely apologize for the frustration and concern this situation has caused. Please rest assured that your order is still in transit, and our team is actively working to expedite the process. We are closely monitoring the shipment and continuously following up with the carrier to urge progress and obtain the latest updates for you. We truly value your trust and want to reassure you that we are doing everything we can to ensure your package reaches you as soon as possible. Our team has also reached out via email with the most recent information available. If you have any questions or need further assistance, please don’t hesitate to contact us at [email protected] We’re available 24/7 and always here to help. Thank you for your patience and understanding. Team FunnyFuzzy
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Beatrice S.
Jun 15, 2026
Not a trustworthy company
Placed an order on 2/11/26 for a dog bed(Order #FF722147S )have yet to receive the dog bed or even any tracking information. That’s over 4 months and $100 dollars down the drain. I’ve sent 3 emails and the issue has not been rectified yet. Will not be buying from them again.
Response from FUNNYFUZZYJun 16, 2026
Hi Beatrice, Thank you for taking the time to share your feedback. We sincerely apologize for the delay, limited tracking updates, and the frustration this situation has caused. We completely understand how concerning it can be when an order takes longer than expected, and we truly appreciate your patience. Please rest assured that your order has not been lost and is currently in normal transit. International shipments may experience occasional delays or gaps in tracking updates while moving between transit points, but your package remains on its way. Our team is actively monitoring the shipment and following up with the carrier to ensure it continues progressing. We have also emailed you with the latest available details for your reference. Thank you again for your understanding and cooperation while your package completes its journey. If you have any further questions or concerns, please feel free to contact us at [email protected] our team will be happy to assist you. Team FunnyFuzzy
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ingrid T.
Jun 15, 2026
Bestelling gedaan op 6 mei (Order…
Bestelling gedaan op 6 mei (Order #FF3424EU), mailtje gekregen dat ze de bestelling hebben, staat nog steeds op preparing for shipping, 3 keer gemailt...niets... dit is niet hoe het werkt Ik wil echt dat dit opgelost wordt Als er niet geleverd kan worden, dan mijn geld terug het hele bedrag van 300 eu
Response from FUNNYFUZZYJun 16, 2026
Hallo Ingrid, Bedankt dat je de tijd hebt genomen om je feedback met ons te delen. Onze oprechte excuses voor eventuele teleurstelling, ongemak of frustratie die je hebt ondervonden. We begrijpen je zorgen en waarderen je geduld enorm terwijl we aan een oplossing werkten. We zijn blij te kunnen bevestigen dat je probleem nu is opgelost. Ons team heeft je een e-mail gestuurd met de relevante details ter referentie. We streven er altijd naar om een positieve klantervaring te bieden en we waarderen de mogelijkheid om je te helpen en tot een passende oplossing te komen. Mocht je nog vragen hebben of extra ondersteuning nodig hebben, neem dan gerust contact met ons op via [email protected] Ons team staat altijd klaar om je te helpen. Nogmaals bedankt voor je geduld, begrip en voortdurende steun. We stellen het zeer op prijs. Team FunnyFuzzy
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Sallyann
Jun 15, 2026
ORDER #FF32065U
ORDER #FF32065U Really wish I had read these reviews before I ordered. Over 3 weeks and no dispatch or tracking information and no response to my email asking for an update. I have a new puppy that now has no travel bed!
Response from FUNNYFUZZYJun 16, 2026
Hi Sallyann, Thank you for taking the time to share your feedback. We sincerely apologize for the frustration and concern this delay has caused. We completely understand how disappointing it can be when your order takes longer than expected. Please rest assured that your package is still in transit, and our team is actively monitoring the shipment to ensure it continues moving forward. We are also working closely with the carrier and following up regularly to request updates and help expedite the delivery process as much as possible. Our team has emailed you with the latest available information for your reference. We truly appreciate your patience, understanding, and continued trust while we work to get your package delivered. If you have any questions or need further assistance, please don’t hesitate to contact us at [email protected] Our team is available 24/7 and always happy to help. Team FunnyFuzzy
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Julia S.
Jun 15, 2026
Truly awful
Truly awful. Have attempted multiple times to contact this company after an expensive purchase was never shipped. No answer. Absolutely terrible customer service and honestly it’s probably all a scam. I sent an email on the 14th May and again 20th May after ordering on the 3rd May and have heard absolutely nothing. They also have the nerve to charge shipping protection for non existent shipping. I’ll be asking my credit card company to dispute the charge.
Response from FUNNYFUZZYJun 16, 2026
Hi Julia, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience, frustration, and concern you experienced regarding your order. We understand how disappointing this situation may have been, and we truly appreciate your patience while we worked to address it. We’re pleased to confirm that the matter has now been resolved, and our team has also sent you a follow-up email with the complete details and updates regarding your order. Please know that we take your concerns seriously and are committed to providing the best possible support. If you have any further questions or need additional assistance, please feel free to reach out to us anytime at [email protected] Our team is always here and happy to help. Thank you again for your understanding, patience, and continued support ,we truly appreciate your trust. Team FunnyFuzzy
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