Stacey
SCAM COMPANY!!
If I could give 0 stars I would. This company is a SCAM! Please do not WASTE your MONEY. I returned an order of seat covers after opening the package and immediately noting it was not alike to the colour in the photo. Initially I asked for a refund but was suggested an exchange, which I agreed to. The item was packaged and sent back. They claim the item (noted the largest and most expensive) is defected and now are refusing to issue a refund or exchange, other than for the smaller and cheaper item. They are stealing from customers by taking your money, keeping the unfaulty product and most likely selling this to another customer. I will be issuing a dispute with my bank and I will be urging others not to fall to this scam. Its unfortunate because I decided to order after a family member recommended, however we will both no longer be buying again from this company. I will continue to comment on all Facebook and Instagram posts with a link to trust pilot until I get a refund. The joke of the matter is they sent me a photo of a faulty item which isn't even the item I returned as it is a completely different colour. Avoid at all costs!
Response from FUNNYFUZZYApr 10, 2024
Dear customer. Thanks for your feedback, we're so sorry to hear you're not satisfied with our product. All of our images on our website are real photos, taken from the same stock piles our normal orders are sent from. When we take photos for our product imagery, we randomly select stock, so it should most definitely be very similar to the one you have received. It would be appreciated if you could advise your order number or contact us again. Our customer service team will check the detail and solve the issue with the best solution for you. Best regards, FunnyFuzzy


