Keith T.
I have not received my product and when…
I have not received my product and when I tried to track it Google stated that my data could be compromised. I would not recommend Funnyfuzzy The company is based out of China

FUNNYFUZZY is listed under Pet Stores.
FUNNYFUZZY (funnyfuzzy.com) has 9,991 customer reviews on Five Star Index, with an average rating of 1.8 out of 5.
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Keith T.
I have not received my product and when I tried to track it Google stated that my data could be compromised. I would not recommend Funnyfuzzy The company is based out of China
Charlotte H.
Terrible customer service, the wrong item was sent, medium not large dog bed. I immediately asked for an exchange for the right size, I then had to send MULTIPLE emails with pictures of the beds measurements to prove it was the wrong item, they finally agreed to an exchange, I sent the bed back with pictures of the package and proof of postage emailed to them, they claim they never received the returned bed, and have not responded 10 days later and I have not received the exchanged bed. Have now started a paypal claim.
nicola S.
If I could give 0 stars I would. Have been in correspondence for 2 weeks trying to get returns information. They ignore you, constantly request photos of the items and the package you want to return and still haven't provided me with the necessary information. If you're thinking of buying with a view to returning the goods, just don't go near them!
Response from FUNNYFUZZYApr 18, 2024
Dear Nicola, Thank you for choosing FunnyFuzzy! We are apologize sincerely for the inconvenience and frustration you've experienced with our customer service. We are totally understand your disappointment with the handling of your exchange and return. Please rest assured that we are committed to making this right for you and we will find out what happened with your returned bed . We have deal with this issue and reach out to you directly via email to provide the return information. It would be appreciated if you could check the e-mail box. Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve this matter. For any concerns, pleasa free to email us ([email protected]) at any time and we'll respond within 24 hours. Best regards, FunnyFuzzy
Gina C.
SCAM SCAM SCAM!!!! Complete scam of a company. Items they sell doesn’t match what you see online, when you receive the item it’s nothing like you ordered. Google their name, there’s a site that states many customers have reported this company for selling items that do not match the description. This company have a way of blocking reviews below 4 or 5 stars on their website. They insist item has to be sent back with tracking info but provide an address that doesn’t exist. Be warned please do not purchase from this site. I’m sure they’ll remove this comment too so they can continue to pray on people.
Samantha M.
Wish I’d read the reviews! Didn’t realise it was coming from China… The foam mattress was damaged and never puffed up, like it had had something heavy on it for ages / has been used. I don’t hold my breath on return or exchange.
Sarahp
Absolutely awful! Sofa covers nothing like pictured, looked awful, customer service horrendous Was told I could have a refund which I’m still waiting for weeks if not months later SCAM SCAM SCAM
Sheri I.
BE AWARE: extremely poor quality I bought the x-large Dog Bed Car Seat. What a disappointment. 1. The material is horrible 2. The pillow inserts are junk. Lumpy, cotton and did not insert in the bed easily and when they did, they did not lay properly. Just a mess 3. Because the pillows did not sit right within the pockets the bed did not meet the dimensions as stated on their website 4. Smells like chemicals I emailed customer service within 2 hours of receiving the item and requested a refund. I was told I need to send in pics so they can examine for damage or tears. I provided the pics. Received another email requesting more pictures and when I send it back it will go through an additional damage control process before I can be approved for a refund. They stated clearly in their email the refund can take a while. What does that even mean? Unbelievable. The cost to send it back was almost 1/2 of what the bed cost. To save myself from endless headaches dealing with them, I donate the item to an animal shelter for someone who is adopting a dog. I will however go on every social platform and inform everyone of the poor quality of this product. And let everyone know what their refund process is. I did receive several emails stating they would expedite my return/refund within 5-7 days. I sent the item back via UPS overnight on 2/26. They received it on 2/28. 1 day later and I have not received my refund. I will take the next step needed to get my refund. Thank you Sheri
Lell G.
Don’t buy from this awful company, they sell awful cheap nasty products that look nothing like their ads, they refuse to accept returns and argue ceaselessly until you have to threaten them then they won’t pay return postage, going against their own return policy. Terrible customer services, awful attitude and shoddy cheap products.