Sarah
Its a fake company / scam
It’s a fake company in China. Do not buy from the company as they will never send you the product. They will take your money but they won’t send you confirmation of a delivery date and the product will go ‘missing’ in transit. The company never responds to emails. You will then have to use your bank to try and refund your money.
Response from FUNNYFUZZYJun 18, 2024
Dear Sarah, Thank you for reaching out to us, and your concern regarding our shipping origin is completely understandable. I'm here to provide some clarification to put your mind at ease. While it's true that our items are shipped from China, it's important to emphasize that this decision is rooted in our commitment to enhancing your overall shopping experience. By shipping from China, we're able to optimize our processes and ensure more efficient delivery times, ultimately benefiting valued customers like yourself. Please rest assured that regardless of where our products originate, they are crafted with the same level of care and attention to detail that you've come to expect from us. Your satisfaction is, and always will be, our top priority. As for the no response from our customer service, we acknowledge that sometimes, systematic errors can occur, especially when inquiry volumes are high. This can unfortunately lead to delays and miscommunications, which we are actively working to improve. Our customer service team is dedicated to following up on every customer request 24/7, and it is our priority to resolve issues as quickly as possible. To ensure we address your concern promptly, could you please check your spam or junk mail folder for any missed communications from us? Additionally, if you could provide your order number, we will immediately look into the status of your order and ensure it is resolved without further delay. Thank you for bringing this matter to our attention. We value your feedback as it helps us improve our services and ensure a better experience for all our customers. Once again, I apologize for the inconvenience and appreciate your patience and understanding as we work to resolve this matter. Best regards, FunnyFuzzy


