Geno S.
NOTHING Like the Photo Advertised- Be Aware!
I ordered a large thick spine-soft bed for my dog who has a hip issue. What I received (after being lost in transport), was the cheapest, most thin beanbag cushion imaginable. I have seen more beads at the bottom of a bag of popcorn. Paid $82 for this piece of junk. They got one over on me this time. Never again. I have a huge social media audience with whom I will share this experience.
Response from FUNNYFUZZYAug 6, 2024
Dear Geno, I hope this message finds you well. I wanted to reach out to address the concerns you've expressed regarding the quality of our product. Firstly, please accept my sincere apologies for any disappointment or frustration this may have caused you. Your satisfaction is incredibly important to us, and I want to assure you that we take your feedback very seriously. I understand how disheartening it can be to receive a product that does not meet your expectations in terms of quality. While instances like these are rare, I want to assure you that we are committed to providing products of the highest standard. Please know that we have taken your feedback to heart, and we are actively working to improve the quality of our products. Your feedback helps us identify areas where we can enhance our offerings and better serve our customers. While I understand that your experience may have been disappointing, I want to assure you that we are dedicated to ensuring your satisfaction. If there is anything we can do to make things right or if you would like to discuss your concerns further, please do not hesitate to reach out to us directly at [email protected]. Once again, I apologize for any inconvenience this may have caused, and I appreciate your patience and understanding as we work to address your concerns. Warm regards, FunnyFuzzy


