Caroline R.
Cheap quality and flimsy
The dog bed took weeks to arrive. When it arrived it was extremely cheap quality, there is absolutely no way this is an orthopaedic dog bed - it is two pieces of flimsy foam. I've yet to find out if I can return it and get a refund, but I doubt it very much as I suspect this company is basically operating a scam, charging high prices for rubbish. It is a completely useless product - cheaply made, flimsy rubbish. Do not buy from them.
Response from FUNNYFUZZYSep 13, 2024
Dear Caroline, I hope this message finds you well. I wanted to reach out to address the concerns you've expressed regarding the quality of our product. Firstly, please accept my sincere apologies for any disappointment or frustration this may have caused you. Your satisfaction is incredibly important to us, and I want to assure you that we take your feedback very seriously. I understand how disheartening it can be to receive a product that does not meet your expectations in terms of quality. While instances like these are rare, I want to assure you that we are committed to providing products of the highest standard. Please know that we have taken your feedback to heart, and we are actively working to improve the quality of our products. Your feedback helps us identify areas where we can enhance our offerings and better serve our customers. While I understand that your experience may have been disappointing, I want to assure you that we are dedicated to ensuring your satisfaction. If there is anything we can do to make things right or if you would like to discuss your concerns further, please do not hesitate to reach out to us directly at [email protected]. Once again, I apologize for any inconvenience this may have caused, and I appreciate your patience and understanding as we work to address your concerns. Warm regards, FunnyFuzzy


