FUNNYFUZZYReviews of funnyfuzzy.com

Very poor quality and no response from Customer Service! Just don't buy!!

The product looks nothing like the one advertised and when you try to contact them there is no customer service support, only an email which they ignore! This company should be investigated as not reputable it seems. 1/10 :(

To whomi it may concern. I received an email with the following comment: "Hi, Ray Guerassio. Thank you for ordering from FunnyFuzzy. We tracked and found that the package is in transit now. We will urge the shipping company to expediting for you. Please don't worry. Please feel free to contact us if you have any questions or concerns. Best, FunnyFuzzy" No where in the email did it give me a tracking number, who it was shipped via nor any information at all letting me know when I will receive my order. I'm very concerned and upset by your lack of customer service, satisfaction and communication. Please let me know what items are in transit (each and every single item, what company is transporting my items, a tracking number and contact information. When I placed my order(s) I was informed that I could expect Mt order within a week. Please advise me if your company is indeed a reputable company, where my item(s) are being shipped from, what date they shipped. I have not heard anything back from this company. Is this company legit?

Der letzte Mist! Kauft dort bloß nichts.

Effectuer un retour est un véritable parcours du combattant. 1. Impossible d'envoyer un message depuis le site 2. Retour du mail en undelivered 3. Impossible de récupérer son mot de passe oublié Dommage car j'ai été satisfaite des précédents produits ... Et suite à mon message sur ce site ils proposent un remboursement de 40 % de mes achats et je garde le produit dont je ne veux pas ! De vrais marchands de tapis qui ne respectent pas le délai de rétractation de la loi française. Dernière minute. Ils viennent de me rembourser sans retour de produits, Satisfaite de la résolution du litige, mais cela prouve qu'il n'y a pas de service des retours donc site peu fiable.

Poor products not as photographed in the adverts from china customer service ignores you, not cheap either! AVOID!!! Wish I had read the reviews!

The products on Instagram are displayed beautifully but when the small dog bed arrived it was very poor quality and had a broken zip. The material feels cheap, and although I bought mine in the sale, it was still expensive for what I got. I was also surprised to learn that this product came from China. I should have done more research.

Update- they have pushed me out and ignored me so much that apparently I am now outside of my warranty for refund. Well of course I am, as I got ignored for weeks until I did my negative review on here and sometime finally started to respond to me. But not only have they strung me out as long as possible to do this to me they are now lying and saying that I am 3 months outside warranty as I received my product back in July which is false. I received the product in October and have been trying to escalate my complaint about the poor quality of this product ever since (day 2). They are also trying to blame simple wear and tear. It's shockingly awful this treatment. I complimented their previous products purchased which I do like but am simply saying this specific product is awful in comparison. They never cease to suprise me with each response I finally get which takes a few days each time. The worst customer service I've ever ever experienced.. Update- I want to give this company zero stars if I could!!! I am beyond shocked with their customer service. I have spent so much money with them. I tried and tried to give them the benefit of the doubt as I still believed in their products. Telling all my friends and clients about them. Publicising and marketing my use of them online. But that's it now. I am going to be going out and warning people, everyone I can not to go anywhere near the funny fuzzy company. They've treated me terribly. My update is this... They finally finally responded to me only, literally after my negative review on here. And their response only focused on one small part of the complaint and just sent me a video telling me how to construct the product. I had already done this when I bought it, nevertheless I followed their video again just in case to see if that solved that one tiny part of my complaint - it did not!! But they didn't acknowledge or assist or provide any input or offer refund or gesture for the overall thin terrible poor quality of the product that at this point now it's nearly headed for the bin. It's durability for a tiny 4kg dog is ridiculous. It's aterrible in comparison to the other products I have bought. That is why I'm complaining as they are not cheap and not what I have been used to with other purchases before. I responded to their response and guess what...... I'm being ignored yet again!!!! Really really really bad funny fuzzy. Really bad. Order - FR13249 Awful scam of a company . Great for purchase and helpful until product is in your hands then they do not exist. I have sent messages through Facebook, Instagram, on the online"connect us" enquiry form, used every help and support email I can find. I even tried to one of the emails where I did once get a reply from someone in relation to washing care instructions and got nothing on that. I am being completely ignored and I think now it's about nearly 10 messages, maybe more that I have issued. I advertised and tagged and promoted this company and their products on my business page (I run a dog care business at home) and really thought highly of them until the quality came into question. Especially with my most recent purchase which is of extremely poor quality and construction. For the money it cost I'm very disappointed. I sent photos, screenshots, full detail of the issues over and over and over and over again to all the methods I could find and not one person is talking to me. So so bad to treat people like this. I have no money to treat myself to anything, even to buy food for myself as my dogs and their needs always come first. And so I bought my little nervous anxious one the cabin bed to make him feel safe and secure when the other dogs are here. Even the zip attachment to build it together doesn't align or match. They've been made longer than that of the opposing mirroring side.. For example.. I've home back out on my business page lovely to tell all current and future clients not to use this company if they haven't done so already and that I was wrong to promote them as good. Date started below is that of commencement of my complaint.