Sarah
The only thing I’d recommend is that you avoid this company
I ordered a few items together recently based on the pictures on the website and content saying the products are high quality. That’s not the case in reality. I bought a dog bed that arrived and is not as described. The stuffing doesn’t fit the cover properly so it’s mis-shaped, the stitching is really poor and the fabric is not as advertised. I followed the companies returns policy as published on the website but unfortunately the company doesn’t. I wanted to return the bed free of change, as per their policy but the company have refused to provide a pre-paid label. I was offered up to a 60% partial refund which was no good as I didn’t want the item. I was told I could return the bed at my own cost for a full refund and I was also offered a replacement cover that I had to pay postage for, again no good as I just wanted a pre-paid postage label to return the bed. I contacted PayPal in the expectation that as I had paid through their platform they would help enforce the companies own returns policy but that’s not how PayPal work. Whilst they found in my favour PayPal also told me to return the item at my own cost. So as the only way to resolve the situation and get rid of the item I had to post the item back at my own cost (approximately £8). I received a photo as proof of receipt the company had received it and my parcel was on a large pile of other returns - no surprise. I hope you’re reading this before making your purchase and don’t make the mistake I did.
Response from FUNNYFUZZYApr 12, 2025
Hi Sarah, We’ve been trying to find your order, but it seems to be playing a game of hide-and-seek! To help us find it and assist you better, we’ve sent a request asking for your order number via Trustpilot. Take a look at your inbox, and we’ll be able to help you right away! We’re here 24/7 at [email protected] and are always happy to help! Hope to hear from you soon. Team FunnyFuzzy