FUNNYFUZZYReviews of funnyfuzzy.com

Am 21. Oktober haben wir ein Hunde Schlafsofa in der Gr L bestellt! Am 9.11.24 wurde dann endlich das Paket mit dem Sofa geliefert! Nach dem auspacken mussten wir dann leider feststellen, dass uns das Sofa in der falschen Größe geliefert wurde! Die erste Kontaktaufnahme fand dann direkt per Mail statt, um das falsche Sofa auszutauschen. Eine Bestätigung, dass die mail zugestellt oder gelesen wurde kam leider nicht. Daraufhin ein weiterer Versuch per Mail den Verkäufer zu kontaktieren! Wieder leider keinerlei Rückmeldung oder Reaktion! Dann habe ich die Kontaktaufnahme über die Homepage über das dafür vorgesehene Kontaktformular, leider auch hier weder eine Eingangsbestätigung noch eine Rückmeldung! Dann habe ich einen Fall bei PayPal eröffnet! Eine Abtwort vom. Verkäufer kam hier erst nach Tagen! Angeblich wurde mir eine eMail an meine Email Adresse geschickt! Ich habe alle Ordner durchforstet aber keine Mail bezgl. meines Anliegens, dafür bekommt man aber täglich Werbemails! Komisch wie kann das sein?! Also habe ich weiter über PayPal korrespondiert! Aber hier wird man dann anscheinend auch nur hingehalten, erste Rückmeldung auch erst nach Tagen. Es wird suggeriert den Kaufpreis zu erstatten aber nix passiert! Letzte Nachricht über PayPal am 03.12.24 mit einer Entschuldigung und das wenn ich auf ihre Mail reagieren würde ich den Kaufpreis erstattet bekomme! Leider aber wieder keine Mail in meinem Postfach/ Spamordner oder sonst wo!. Heute wurde dann der Fall zu Gunsten des Verkäufers geschlossen, da 14 Tage verstrichen und ich dummerweise meinen Käuferschutz nicht beantragt habe, da ich eigentlich davon ausging, die Sache sei jetzt geklärt! Also außer viel Zeit und Ärger hab ich jetzt leider das Nachsehen! Kann nur jedem vor einem Kauf abraten! Betrügerverein! Service = 0! Verbraucherschutz wird auch informiert!

Delivers extra large bed that was way too small for my dog. Sent pictures like asked but heard not after that. I contacted them many times after.. crickets!

I would actually give them zero stars if that were an option. I am still waiting on half my shipment nearly 30 days after order. The tracking is ridiculous and the customer service is garbage. Don’t buy from them and save yourself the frustration. I’d pay considerably more for an actual US based business and product, which this is NOT.

Commande FF438759S Je ne recommande absolument pas ce site. J'ai passé commande le 21 novembre pour un panier pour mon chiot qui arrive à la maison la semaine prochaine. Et depuis AUCUNE NOUVELLE !! mon colis n'est pas expédié... J'ai pris contact avec le service support qui me répond qu'il vont faire le nécessaire pour expédier mon achat mais depuis une semaine et malgré mes nombreuses demandes, plus de nouvelles... Me voilà donc sans panier et avec l'obligation d'en racheter en second :-(.... A FUIR absolument

The advertised product is not what you get the orthopedic write up is complete rubbish the size is wrong! Fake advertising!! I’m sorry I was sucked into believing it, and wasting money!

Seems like my review has disappeared so I’m writing another one. This is important and not just a dissatisfied customer. I, like several others it appears, have been incredibly let down by this company. I’ve written to them several times but all I get is an automated message. Tracking has stopped! Why they are still allowed to trade taking vast amounts of money I don’t know. The fraud squad should be on to them. I’m notifying the BBC Scammers programme so maybe we should all be doing that and hopefully get some recompense.

Where can I start with this mess… I ordered a dog bed 11/04/24, the purchase order stated the bed will be out of the warehouse within 1-3 days; IT DID NOT!!. By 11/13/24 I had zero information from the merchant, and never sent the tracking info so I sent them a status request email and did not get a response either; since there was no other way to communicate as this merchant because they don’t have a customer service ph#!!!, so by 11/17 I had no choice but to reach out to PayPal to dispute the charge based on the fact that I did not receive the item I paid for at front. As soon as PayPal reached out to the merchant FunnyFuzzy provided a tracking # and also replied to my email saying my item was in the process of being shipped; but it wasn’t delivered until 11/26/24; it took 20 days from the time I placed the order until I received the item! The bed doesn’t look like the one in the promotional video, smaller than advertised, very low quality, materials are cheap and the bottom cushion is so thin that will not provide support for a 100 pound dog (is like laying on the bare floor!) I bought a 2XL size based on their measurement chart but dimensions are off and my dog cannot even fit comfortable; is not sturdy and the sides do not stay up, they collapsed as soon as my dog tried to laid, so the appearance doesn’t even look like a sofa as advertised. Truly disappointed with this purchase and will never order anything from FunnyFuzzy. It would have cost me a lot to send this item back to the merchant because the company is overseas. 4/9/25 I am providing an additional response based on the latest comment from FunnyFuzzy: “ We’ve been trying to find your order, but it seems to be playing a game of hide-and-seek! To help us find it and assist you better, we’ve sent a request asking for your order number via Trustpilot.” Hide and seek? Can’t find my order? These are plain excuses from FunnyFuzzy, when I complained via PayPal they were able to find my account and order immediately. I never got a called nor have I received any correspondence from them. Again, it’s been four months since I provided my review and just barely got the above commentary; which proves once again that is not wise to make any business with FunnyFuzzy. I am done providing them with information that goes no where! And my review will not be changed.

I am awaiting my order as one small part has arrived the other 2 have not . Tracking says it is delivered. It isn't. I can't get a reply they are not answering even to say they've recieved my email. I spent £76 and I now hope the bank can get it back . I have made a big mistake shopping with them . The tracking details were great if they had the items i bought in the parcel. Beware! April 2025 the bank are dealing with it now.