Claire H.
Why have contact link if you are not prepared to reply
Below is my second attempt email of finding out what is happening with my order. But after reading the other reviews I'm not holding my breathe Maybe they might see this on here as don't seem to be replying to anyone's emails direct to them "This is my 2nd email as not replied to last one I placed order on 30th November Saying on orders not shipped and is not recognising my order number on tracking I have not received any emails to confirm shipping and tracking number Please reply ASAP as I have read reviews on Trust pilot and concerned this order is not going to arrive" UPDATE 7TH DECEMBER finally received an email saying parcel shipped and shipping tracking. Unfortunately the tracking is not recognised😡😡😡
Response from FUNNYFUZZYApr 10, 2025
Hi Claire, Thank you for sharing your experience with us, we’re sorry for the delay in getting back to you. Due to some unforeseen technical restrictions, we were unable to respond to your review promptly. We’ve been trying to find your order, but it seems to be playing a game of hide-and-seek! To help us find it and assist you better, we’ve sent a request asking for your order number via Trustpilot. Take a look at your inbox, and we’ll be able to help you right away! We’re here 24/7 at [email protected] and are always happy to help! Hope to hear from you soon, Team FunnyFuzzy