Do not order from this company! I ordered a large car dog bed in the Black Friday sales and I’ve not received anything even though they’ve taken my money. I’ve messaged them to ask where my item is and I’ve had no response. Avoid at all costs. It’s an absolute scam!
Response from FUNNYFUZZYApr 14, 2025
Hi Melanie,
Thank you for bringing this to our attention, and we're sorry to hear that your order hasn’t arrived. Due to some unforeseen technical restrictions, we were unable to respond to your review promptly.
We’ve been trying to find your order, but it seems to be playing a game of hide-and-seek! To help us find it and assist you better, we’ve sent a request asking for your order number via Trustpilot.
Take a look at your inbox, and we’ll be able to help you right away!
We’re here 24/7 at [email protected] and are always happy to help!
Hope to hear from you soon,
Team FunnyFuzzy
KB
Katy B.
Do not buy from here!
Do not purchase anything from this company. I read these reviews after I placed an order. Within 20 min of the order I tried to cancel and they ignored me. I have sent 5 emails asking for return labels and they refuse to by offering me 10% off, 20%, etc. I have disputed the charge on my credit card. Horrible ethics this company operates off of.
Response from FUNNYFUZZYApr 13, 2025
Hi Katy,
Thank you for your feedback, and we’re sorry for the delay in getting back to you. Due to some unforeseen technical restrictions, we were unable to respond to your review promptly.
We’ve been trying to find your order, but it seems to be playing a game of hide-and-seek! To help us find it and assist you better, we’ve sent a request asking for your order number via Trustpilot.
Take a look at your inbox, and we’ll be able to help you right away!
We’re here 24/7 at [email protected] and are always happy to help!
Hope to hear from you soon,
Team FunnyFuzzy
RL
Rebecca L.
Item never delivered
Item ordered 26th November. Tracking info doesn’t link to anything. No response from customer service. Can only assume it’s a scam.
Response from FUNNYFUZZYApr 13, 2025
Hi Rebecca,
Thank you for your feedback, and we’re sorry for the delay in getting back to you. Due to some unforeseen technical restrictions, we were unable to respond to your review promptly.
We’ve been trying to find your order, but it seems to be playing a game of hide-and-seek! To help us find it and assist you better, we’ve sent a request asking for your order number via Trustpilot.
Take a look at your inbox, and we’ll be able to help you right away!
We’re here 24/7 at [email protected] and are always happy to help!
Hope to hear from you soon,
Team FunnyFuzzy
JK
J K.
DON"T BUY FROM THIS COMPANY
DON"T BUY FROM THIS COMPANY - They are in compulsory liquidation & have had an order to wind up the company on 4th December. (Search Company House). If I could give this company zero, I would. Bed arrived in 3 pieces, the cover, the foam base & bolster, in the smallest packaging you have ever seen. (In small print, if you need to return the items, you have to fit it in the original packaging, otherwise you won't get a refund) I have emailed them & sent photographs with a tape measure next to each item as they requested. They have responded to say that it was a hiccup and offering me a 20% discount and I can keep the bed. Absolutely unbelievable, I can't use the bed as it doesn't fit together, so why would I want to buy it for 80% of the cost. I responded again to say I wanted a refund. Yesterday I received another email to offer me 40% discount to keep the bed and in large writing saying you have to pay your own shipping if it’s not the problem of the quality?????? I requested numerous times to get a refund. As I was getting nowhere with Funnyfuzzy, I then involved PayPal, they investigated and gave me a full refund. Thank goodness for PayPal.
Response from FUNNYFUZZYApr 13, 2025
Hi There,
We’re really sorry to hear about the hassle with the return process. We completely understand how frustrating that can be. Due to some unforeseen technical restrictions, we were unable to respond to your review promptly.
We’ve been trying to find your order, but it seems to be playing a game of hide-and-seek! To help us find it and assist you better, we’ve sent a request asking for your order number via Trustpilot.
Take a look at your inbox, and we’ll be able to help you right away!
We’re here 24/7 at [email protected] and are always happy to help!
Hope to hear from you soon,
Team FunnyFuzzy
DW
Deborah W.
Would give no stars
Would give no stars! DO NOT USE THIS COMPANY, SHOULD BE REPORTED TO TRADING STANDARDS AND BANNED FROM SELLING IN THIS COUNTRY
Response from FUNNYFUZZYApr 13, 2025
Hi Deborah,
Thank you for sharing your experience with us, we’re sorry for the delay in getting back to you. Due to some unforeseen technical restrictions, we were unable to respond to your review promptly.
We’ve been trying to find your order, but it seems to be playing a game of hide-and-seek! To help us find it and assist you better, we’ve sent a request asking for your order number via Trustpilot.
Take a look at your inbox, and we’ll be able to help you right away!
We’re here 24/7 at [email protected] and are always happy to help!
Hope to hear from you soon,
Team FunnyFuzzy
PB
Penelope B.
Major delivery fail I was excited to…
Major delivery fail I was excited to purchase these covers because I thought they would look great in our living room but when I received an email stating that the packages were delivered without actually receiving anything I got nervous. It’s been an absolute nightmare trying to find out what happened to my packages. I contacted funny fuzzy’s customer service but still haven’t heard anything from them. I contacted the delivery company listed in my emails only to find out that they only shipped the packages into the country and that it’s actually a second company that delivers to your actual home. The first delivery company gave me the phone number of the second delivery company and told me that I had to contact them myself and ask for “proof of delivery”. Of course no one actually ever picks up the phone or answers any emails at this company. After multiple calls and emails I received a text with a photo of a house that was not mine as proof of delivery with a generic text saying “If you didn’t receive your package check your neighborhood”. I live in New York City there are hundreds of thousands of people in my neighborhood how am I supposed to search for this package not to mention the fact that it should not be my responsibility to search for my package because this company could not properly do the job they were hired to do! I have now contacted all three companies multiple times and no one has responded in any way that will actually help me get the products that I ordered and that’s even after I paid the extra $2 for package protection! I even tried to post this review to their website twice but they didn’t post it. I’m so disappointed! Do not buy from this company!
Response from FUNNYFUZZYApr 13, 2025
Hi Penelope,
Thank you for bringing this to our attention, and we're sorry to hear that your order hasn’t arrived. Due to some unforeseen technical restrictions, we were unable to respond to your review promptly.
We’ve been trying to find your order, but it seems to be playing a game of hide-and-seek! To help us find it and assist you better, we’ve sent a request asking for your order number via Trustpilot.
Take a look at your inbox, and we’ll be able to help you right away!
We’re here 24/7 at [email protected] and are always happy to help!
Hope to hear from you soon,
Team FunnyFuzzy
RB
Robert B.
slow… poor quality, almost scam
Shipping and tracking were very slow and intermittent. I started to believe it was all a scam.
My order finally arrived, and while it is what I ordered, it is no where near as advertised. The quality is very basic. And the features on the websites are basically lies.
Just buy a fleece blanket and wrap it around your sofa.. Same effect
Update :20/4/2025
After being asked for information about my order... Just under half a year ago(to try and discredit my review). I provided information requested by funny fuzzy... And they have not even acknowledged it.
I can only assume they were hoping I didn't keep the receipts. Too bad for them.
This review stands, the company are putting out substandard products.. False advertising and that is IF.. Your product turns up
Response from FUNNYFUZZYApr 13, 2025
Hi Robert,
Thank you for sharing your experience with us, we’re sorry for the delay in getting back to you. Due to some unforeseen technical restrictions, we were unable to respond to your review promptly.
We’ve been trying to find your order, but it seems to be playing a game of hide-and-seek! To help us find it and assist you better, we’ve sent a request asking for your order number via Trustpilot.
Take a look at your inbox, and we’ll be able to help you right away!
We’re here 24/7 at [email protected] and are always happy to help!
Hope to hear from you soon,
Team FunnyFuzzy
SA
Sassenach
Chinaware völlig unbrauchbar, FINGER WEG!
Ich habe leider zu spät gemerkt, dass ich aus China bestellt habe... dachte aber, als der Bestellprozess schon im Gange war, vielleicht ist das Hundebett ja, trotz aller Warnung, brauchbar. Dumm.
Bitte, vertraut auf die Bewertungen und lasst die Finger davon!
Das Hundebett ist mit billiger Füllwatte gefüllt, stinkt extrem chemisch, und kein kleines Stück war mit Schaumstoff gefüllt! Orthopädisch ist das ganze sicher nicht und meine Hündin (25 kg) sinkt auf den Boden!
Ich habe sofort versucht, eine Rücksendung einzuleiten, aber nachdem, was ich hier über das Thema Rücksendung lese, wird das wahrscheinlich nichts. Und für den Preis, 73 €, hätte ich ein zumindest anständiges, Knuffelwuff Bett bekommen.
Lieferung dauerte knapp 4 Wochen.
Ich werde berichten, ob eine Rücksendung möglich war.
Das Produkt ist aber in keinster Weise zu empfehlen!
Finger weg!!!
Nachtrag zur Rücksendung:
Wie bei allen vorigen Bewertungen bekam ich nach 7 Wochen EMailverkehr mit FF keine Rücksendeadresse. Stattdessen Angebote über 20 und 40 % Preisnachlass. Nach 30 Tagen, als die Rücksendefrist abgelaufen war, kamen auch keine Antworten mehr von FF.
Dank Falleröffnung bei PayPal und deren Käuferschutz wurde der Fall zu meinen Gunsten entschieden und bekam doch noch über PP mein Geld zurück.
Glück im Unglück
In Zukunft werde ich, bevor ich Bestellungen online mache, Dr. Google nach Erfahrungswerten fragen... Das hätte mir einiges an Hin und Her und Aufwand gespart.
UPDATE: 13.04.25
Die automatisierte Antwort von FF bestätigt wieder die Rezensionen... Dieses. Unternehmen arbeitet bewusst mit minderwertigen Artikeln und ist nur auf euer Geld aus. Die immer gleichen, ohne Bezug zu nehmen, Antworten, dienen nur weiterer Augenwischerei
Response from FUNNYFUZZYApr 13, 2025
Hallo Sassenach,
vielen Dank für Ihr Feedback, und es tut uns leid zu hören, dass das Hundebett nicht ganz Ihren Erwartungen entsprochen hat. Aufgrund einiger unvorhergesehener technischer Einschränkungen war es uns leider nicht möglich, Ihre Bewertung zeitnah zu beantworten.
Wir haben versucht, Ihre Bestellung zu finden, aber sie scheint ein Versteckspiel zu spielen! Damit wir sie finden und Ihnen besser helfen können, haben wir über Trustpilot eine Anfrage nach Ihrer Bestellnummer geschickt.
Werfen Sie einen Blick auf Ihren Posteingang, dann können wir Ihnen sofort helfen!
Wir sind 24/7 unter [email protected] erreichbar und helfen Ihnen gerne weiter!
Wir hoffen, bald von dir zu hören,
Team FunnyFuzzy