FUNNYFUZZYReviews of funnyfuzzy.com

Terrible product quality on the couch covers and I have spent the last 1.5 months trying to send the product back and get a refund. All I get is non-sensical emails back telling me they are working on it. Scam.

Just read through what everyone else is saying and apply that to my situation. Worst customer service ever, it's clearly a scam company looking to make as much money before folding. If you don't get what you thought, it will take weeks and dozens of emails to even get to the point that they will acknowledge the fact you need to return / exchange something. Do yourself a favor and move on to a different site.

Ich kann mich allen negativen Bewertungen nur anschließen. Orthopädisches, teures Hundebett bestellt und über Paypal bezahlt. Gekommen ist billigste Chinaware, viel zu klein, total lappig und überhaupt nicht wie beschrieben. Weder unser Hund noch eine unserer Katzen hat jemals auf dem Bett gelegen, ganz im Gegenteil, sie meiden es, weil es unangenehme Gerüche ausdünstet. Man hat mir eine Erstattung angeboten, wenn ich meinen Fall bei Paypal schließe, aber auch nur dann. Davon hat Paypal abgeraten, weil es zu der Erstattung dann auch sehr oft nicht kommt. Das Ende des Desasters ist im Moment, dass ich das Paket originalverpackt in der Miniplastikhülle für ca. 50 Euro in die USA zurücksenden soll, damit ich dann, falls die Rücksendung ankommt und akzeptiert wird, mein Geld zurück bekomme. Leider setzt sich Paypal nicht wirklich für seine Kunden ein und hilft so dabei, dass diese betrügerischen Shops weiterhin Geschäfte machen. Mein Geld sehe ich wohl nicht wieder.

FREAKING SCAM COMPANY

I tried to get a return started for pet clothing items that didn't fit and encountered terrible customer service. They didn't respond during their return window and then insisted on photos. After providing the photo, no response from support. I would not recommend purchasing from this company.

I am extremely disappointed with the service I’ve received from this company. I requested a refund for a product I purchased on 22.12.24, and have received several emails in negotiating my refund. The communication has been frustratingly slow and unhelpful, with no clear resolution in sight. It is unacceptable to leave a customer waiting this long for a refund. This experience has made me lose trust in the company, and I would not recommend doing business with them. A company that cannot handle refunds in a timely and professional manner does not value its customers.

This is some bu*l s*it website! I ordered 2 dog beds 3 months ago and they didn't deliver it, just returned to China! I tried to get delivery date within this time and each time I received some apologies from ChatGPT... OMG, this was a nightmare. I wonder if they will return my money. There is no one to contact, no matter where you search for a contact address. No phone number given.

I strongly discourage you from ordering from FUNNY FUZZY. I ordered this "Ultimate Lounger Full Support Comfortable Orthopedic Dog Sofa Bed" (order #FF471750S) before Christmas on 3Dec, thinking it was a good deal given the holiday discount. It turns out to be the worst online purchase experience in my life. First, the delivery time was extremely long. It took 15 days for me to receive this dog bed (the other carpets in this order took even longer), much longer than what was shown on the website delivery estimation. Second, when the product arrived, the zipper was damaged. Although it looked just a minor damage, the whole bed turned non-functional. This is because there is only one zipper line that runs the course of all three compartments of the bed cover, where the filling/cushions reside. Not able to completely unzip the bed cover, the bed cover becomes useless. Third, I immediately reached out to customer service to report this incident and wrote multiple emails to make sure they could receive my message. However, it took them 7 days to reply for the first time, only to offer 30% refund. This is the most ridiculous way to handle poor quality control, which is totally the vendor's mistake. In the email, they excuse themselves by saying this is shipment damage, which any reasonable customer would doubt. Even so, I have paid for shipment protection in my order, which should refund me fully when issues like this arise. I replied to them with the said arguments, and they have never gotten back to me since, which has been 15 days now. In total, since receiving the non-functional product, it has been 22 days, and still, this issue has no signs of getting resolved. DO NOT shop from FUNNY FUZZY, in conclusion. This review post will not be my last since they might very likely just delete posts on their own website. But you can bet on me writing on any platforms related to pet products about how disappointing and irresponsible FUNNY FUZZY is.