FUNNYFUZZYReviews of funnyfuzzy.com

FunnyFuzzy is not replying with a resolution. I received the same message I have been getting since December… see below. Do not purchase from FunnyFuzzy. 4 months and no resolution. I paid SP FUNNYFUZZY $95.55 on Nov 28 2024. On Saturday, April 12, 2025, 4:29 AM, from support@funnyfuzzy> wrote: Dear Migdalia, Thank you for reaching out to us on Trustpilot. We're very sorry for the inconvenience you experienced with your recent order, particularly regarding the dog bed. Please know that your concern has already been forwarded to the relevant team for further review again. We kindly ask for your continued cooperation and patience as we work on this. We,re doing our best to resolve the issue, and we'll update you as soon as possible with the most suitable solution. Thank you again for bringing this to our attention. Team FunnyFuzzy The ORDER number is #FF453017S FunnyFuzzy has the order number and and most recent emailed me the following which I did not accept (60% refund). I have asked for their customer service phone number but they have not provided it. I have requested a refund at least a dozen time. March 18 email from FunnyFuzzy Dear Customer, We have received an update from our relevant department, Taking into account your previous feedback, we acknowledge the inconvenience of the shipping fee for returns as it is too high. Therefore, we are now offering you a 60% refund without the need to return the item. Would you be willing to accept this revised offer, or would you still prefer to proceed with a return/exchange? We hope this updated approach will better address your concerns and provide a more satisfactory resolution. Looking forward to your response. Best regards, FunnyFuzzy ============================ If I could give them a zero star I would. I purchased a canopy bed for my dog which was very flimsy and it took over one month to be delivered. I reached out to customer service to return it and it’s been two weeks with emails going back-and-forth first offering me a 20% discount then a 40% discount and now they continue asking me question without sending me the instructions on how to return it. This is the first time that I have to write a negative review about a company I purchased from. Update 2/09/24. Have not received the information to return the product. The email started again offering a 20% discount and no information on how to return.

Terrible customer service!!!!! Only communicate by email and very slowly. They sent the wrong item and it took 5 emails with pictures and they still will not send return label it issue a refund. Poor quality as well!!!! Do not buy from this company!!!!

I don’t even want to leave a 1star. The worst company I have ever dealt with. They sell terrible quality goods. When you tell them they respond after a few days with no resolution. I have been emailing them for over 2 weeks and got nowhere. They are disgusting. Do not order or you will be shocked with the lack of care and no human contact.

Das gekauft Produkt entspricht nicht den Erwartungen. Die Couch ist unförmig, die Innenkissen ungleich und der Stoff verliert enorm viele Härchen. Der Anbieter sträubt sich einer Rücksendung zuzustimmen und hält mich hin. Ständig kommen Mails mit neuen Angeboten (20% Rückerstattung und Produkt behalten, dann 40% etc.), aber keine Informationen zur Rücksendung.

Item NOT waterproof - bought a pillow cover to test fabric, water goes right through. When sent email requesting refund just got auto response requesting high resolution photos of problem. WTF??? Don't buy from this company - glad my loss will be under 30 bucks but still....

This company is terrible and their customer service is trash. If I could give them zero stars, I would. I ordered a mattress cover for a full size, and it arrived after 2 weeks, with little to no information on shipping times and tracking. It finally arrived and it was way too small. I sent them detailed information, initially asking for an exchange. After a week of emailing them for an update every other day, I gave up and asked them for a refund. First they offered me a 20% refund and to keep the item. I told them I didn’t want the item because it doesn’t fit. They emailed me again saying that they all of a sudden don’t do returns unless it’s a quality issue and if I still wanted to return it I’d have to pay for shipping. I don’t know how a supposed full size mattress cover not fitting a full sized mattress ISN’T a quality issue, but I filed a dispute with my CC company, so hopefully I’ll be able to get 100% of my money back, not 20 or 40 %…

Terrible company. They sent me the wrong size bed, I paid for an extra large, they sent a large. It’s like working with robots!!! Terrible customer service— quality of bed is horrible!!!

Bad finitions and defective product = Bad after sales services It looks like a product which,temu resold with their FunnyFuzzy brand No telephone contact…