Emily
I completed my order
I completed my order, spending £92, in hopes I’d receive my products for when I collected my pup (as it advised it would take 5-10 working days). 1 month later, two emails to Funny Fuzzy (per contact info on their website) and still no products. I had to get a refund through my bank. I would NOT recommend purchasing with this company.
Response from FUNNYFUZZYJun 24, 2026
Hi Emily, Thank you for taking the time to share your feedback. We sincerely apologize for the disappointment, inconvenience, and frustration you have experienced. We completely understand your concerns and regret that your experience did not meet the level of service we aim to provide. We understand that your case is currently being handled through a chargeback process with your bank. Since the request is now under your bank’s review, we kindly recommend checking your bank statement or contacting your card provider directly for the latest updates regarding the chargeback status. We truly appreciate your patience and understanding throughout this process. If you have any further questions or need any assistance, please don’t hesitate to contact us at [email protected] Our team is always here to help. Team FunnyFuzzy