Richard W.
Don't be fooled by the professional…
Don't be fooled by the professional marketing. I ordered a reasonably expensive car bed which on arrival was faulty with the safety harness connected incorrectly creating a safety risk. On contacting Funny Fuzzy, they first tried to suggest the product was correct although the marketing imagines suggest otherwise. Eventually agreeing to replace the item I have been passed to the 'appropriate team' however I have since been ignored. I ordered the item in November 2024, it's is now February 2025.
Response from FUNNYFUZZYMar 25, 2025
Hi Richard, We’ve been trying to find your order, but it seems to be playing a game of hide-and-seek! To help us find it and assist you better, we’ve sent a request asking for your order number via Trustpilot. Take a look at your inbox, and we’ll be able to help you right away! We’re here 24/7 at [email protected] and are always happy to help! Hope to hear from you soon. Team FunnyFuzzy