Denisse P.
Do not waste your money- The worse company
Do not buy from this company!! I should have looked at the reviews- they are true! I haven’t received my purchase since I ordered before Christmas; whilst I wasn’t expecting it to arrive before Christmas, I didn’t think it would take over 2 months! The complaints department has been beyond unhelpful- all I’ve received have been automated responses asking the same questions (send evidence of your outside door, speak to your neighbours, etc). I was initially offered a reshipment which I accepted, however the reshipment has still failed to arrive). After at least 20 email exchanges, the customer service team keep promising that someone will come back to me however these are empty promises and I have yet to receive the item or my refund. I’ve raised a claim back via my credit card. UPDATE - response to company comment below. Who is Richard??!! The only game of hide and seek being played is by you. As of 25 March 2025, there still hasn’t been a response to my numerous emails- I gave up. I claimed the money back through my bank because this company is useless.
Response from FUNNYFUZZYMar 25, 2025
Hi Richard, We’ve been trying to find your order, but it seems to be playing a game of hide-and-seek! To help us find it and assist you better, we’ve sent a request asking for your order number via Trustpilot. Take a look at your inbox, and we’ll be able to help you right away! We’re here 24/7 at [email protected] and are always happy to help! Hope to hear from you soon. Team FunnyFuzzy


