Hände weg. Betrüger.
Minderwertige Ware. Per Mail um stornierung der ersten Bestellung gebeten. Keine Reaktion.
Die zweite Bestellung nie erhalten.
Paypal hat mir meine 139.- aus der zweiten Bestellung zurück geholt.
Response from FUNNYFUZZYMar 24, 2025
Hallo Dorit,
Wir haben versucht, Ihre Bestellung zu finden, aber sie scheint ein Versteckspiel zu spielen! Damit wir sie finden und Ihnen besser helfen können, haben wir über Trustpilot eine Anfrage nach Ihrer Bestellnummer geschickt.
Werfen Sie einen Blick in Ihren Posteingang, dann können wir Ihnen sofort helfen!
Wir sind 24/7 unter [email protected] erreichbar und helfen Ihnen gerne weiter!
Wir hoffen, bald von dir zu hören,
Team FunnyFuzzy
MC
Marine C.
Produits jamais livrés, SAV inutile
Différents produits commandés fin 2024 (escalier pliable, veste chaude et lit orthopédique pour toutou, soit environ 130 euros), annoncés livrés par Amazon le 7 décembre 2024. Produits jamais reçus. FunnyFuzzy et Amazon se sont évidemment renvoyés la balle. N’empêche que le fournisseur reste responsable de ses produits jusqu'à leur remise au client. Le service "compétent" de FunnyFuzzy doit me contacter depuis début janvier 2025. J’attends toujours. Je ne demande même pas un remboursement : je demande juste que les produits me soient livrés à un point relaispar exemple, pour éviter toute confusion. SAV inutile, injoignables, aucune recherche de solution.
Response from FUNNYFUZZYMar 25, 2025
Bonjour Marine,
Merci de nous avoir fait part de votre expérience, nous sommes vraiment désolés d'apprendre que votre commande n'est pas arrivée !
Nous venons de vous envoyer un email. Si vous pouviez nous répondre avec une photo rapide de votre porte d'entrée, de votre boîte aux lettres ou de l'endroit habituel de livraison, cela nous aiderait vraiment à résoudre ce problème rapidement.
Nous sommes là 24 heures sur 24, 7 jours sur 7, à l'adresse [email protected] et nous sommes toujours heureux de vous aider !
Nous sommes impatients de résoudre ce problème pour vous !
L'équipe FunnyFuzzy
JO
Jonny
Asked for the return address many times…
Asked for the return address many times and they just kept on offering me partial refund and would not send me the address for returns.
Response from FUNNYFUZZYMar 24, 2025
Hi Jonny,
It looks like we’re having a little trouble tracking down your order at the moment but don’t worry, it’s probably just hiding!
We’ve sent you a request for more details via Trustpilot so we can quickly sort things out and make sure everything’s just right for you and your pet.
Please check your inbox for the request, and we’ll get on it straight away!
We’re here 24/7 at [email protected] and are always happy to help!
Looking forward to hearing from you,
Team FunnyFuzzy
TH
Tatiana H.
0 if that was possible - 100% scam
Ordered, paid, order confirmed ... and then you wait, and wait and wait. and at some point you start writing (as they have no phone number (!) to the customer service address, and get delivery failures to sent emails , but you do well receive from same email address spamming adverting emails (!?!!?).
So i went through my PayPal to complaint about the transaction, and finally got a standard "please wait more, you ordered the most ordered product, it takes a bit longer" standard marketing message.
After another week of ping pong, i asked for the cancellation and refund and then suddently they wrote me outside PayPal again to ask to cancel the complaint to be able to refund (stating a lie on email that it was not possible otherwise). Luckily i called with PayPal and they confirmed to NOT CANCEL the complaint and insist via PayPal for the resolution of the topic.
So beware, they take your money, reject all your emails and even when they say they want to reimburse, they still try to scam you. Pure fraud.
Response from FUNNYFUZZYMar 25, 2025
Hi Tatiana,
We’re sorry to hear about the trouble you’ve had. Thank you for sharing your feedback with us. We sent a response on February 21, but sometimes emails like to play hide and seek! Have a look in your spam folder it might be there having a little nap.
We’re here 24/7 at [email protected] and are always happy to help!
We hope this clears up any confusion regarding our communication,
Team FunnyFuzzy
PH
Poppy H.
Forced insolvency Nov 2024
Do not buy from this company, in the UK it’s been forced to be liquidated - due to owing people 2.1 million globally for failing to deliver good standard goods or refunds. Ref: gov.uk
Response from FUNNYFUZZYMar 25, 2025
Hi Poppy,
It looks like we’re having a little trouble tracking down your order at the moment but don’t worry, it’s probably just hiding!
We’ve sent you a request for more details via Trustpilot so we can quickly sort things out and make sure everything’s just right for you and your pet.
Please check your inbox for the request, and we’ll get on it straight away!
We’re here 24/7 at [email protected] and are always happy to help!
Looking forward to hearing from you.
Team FunnyFuzzy
NA
naessens
Zeer slechte goedkope kwaliteit
Zeer slechte goedkope kwaliteit. Een dure koop voor wat het maar is.
Response from FUNNYFUZZYMar 25, 2025
Hallo Naessens,
We kunnen je bestelling momenteel niet vinden, dus we hebben via Trustpilot een verzoek gestuurd om wat meer details te krijgen zodat we deze kunnen opsporen.
Waarschijnlijk verstopt hij zich gewoon ergens! Als je je inbox kunt controleren en de gevraagde info kunt doorgeven, lossen we het snel voor je op.
We zijn 24/7 bereikbaar via [email protected] en helpen je graag!
Bedankt voor je begrip.
Team FunnyFuzzy
DS
Damien S.
Maybe a fake ordering site
Ordered a bed 6 weeks ago and nothing just numerous emails asking for another 72 hours to resolve. Ordered a bed 6 weeks ago and no sign of it. Will be forcing a refund and going legal if not resolved.
Response from FUNNYFUZZYMar 25, 2025
Hi Damien,
We’ve been trying to find your order, but it seems to be playing a game of hide-and-seek! To help us find it and assist you better, we’ve sent a request asking for your order number via Trustpilot.
Take a look at your inbox, and we’ll be able to help you right away!
We’re here 24/7 at [email protected] and are always happy to help!
Hope to hear from you soon.
Team FunnyFuzzy
DT
Dana T.
Do not buy anything from this place
Do not buy anything from this place! They sent me broken items and refuse to replace them or refund my money. I spent $186 that I am currently disputing all charges. The worst customer service ever!!
Response from FUNNYFUZZYMar 25, 2025
Hi Dana,
We’ve been trying to find your order, but it seems to be playing a game of hide-and-seek! To help us find it and assist you better, we’ve sent a request asking for your order number via Trustpilot.
Take a look at your inbox, and we’ll be able to help you right away!
We’re here 24/7 at [email protected] and are always happy to help!
Hope to hear from you soon.
Team FunnyFuzzy
