The couch covers were very cheap looking and color was not what I was hoping for.
Asked to have return label sent to me.
Response from FUNNYFUZZYMar 19, 2025
Hi Monica,
We’re truly sorry to hear about the issues you’ve experienced, and we really appreciate you taking the time to share your feedback with us.
We’ve sent you an email with an update regarding this matter , please check your inbox when you have a moment. Everything has been taken care of, and we hope the issue is now fully resolved.
If you need any further assistance, our team is here for you 24/7 at [email protected]. We’re always happy to help!
Thanks for sticking with us.
Team FunnyFuzzy
MR
Mrs Ruth M.
Avoid at all costs!!!!
Another Chinese scamming company that sells inferior products. You will have no hope of recovering your money either
Response from FUNNYFUZZYMar 26, 2025
Hi Ruth,
We’re sorry that your experience wasn’t as great as we’d hoped. Our team works hard to ensure every pet product meets high-quality standards,
and we always appreciate honest feedback.
Our team has already contacted you via email to assist with this matter.
If you haven’t received our message, please check your inbox or reach out to us at [email protected] always ready to help!
We appreciate your patience throughout,
Team FunnyFuzzy
TH
Tracy H.
Garbage
I would give less than one star if possible. Items are over priced crap. I ordered bedding and I wouldn't even offer this bedding to a stray dog and it costs over $100. Do NOT buy!
Response from FUNNYFUZZYMar 25, 2025
Hi Tracy,
We’ve been trying to find your order, but it seems to be playing a game of hide-and-seek! To help us find it and assist you better, we’ve sent a request asking for your order number via Trustpilot.
Take a look at your inbox, and we’ll be able to help you right away!
We’re here 24/7 at [email protected] and are always happy to help!
Hope to hear from you soon,
Team FunnyFuzzy
SM
Steven M.
If I could enter zero stars I would
If I could enter zero stars I would! I ordered $165 worth of couch covers back in December 2024. When the products arrived, they were no where near the quality and sizes advertised. When I contacted the company support section, they were extremely reluctant to provide a refund. Finally, After considerable communications back and forth via email, they finally agreed to allow me to return the items for a refund and provided me instructions on how to return the items for a refund. I followed their instructions precisely and shipped them back via UPS. UPS confirms the package was delivered to the designated address on 22 January 2025. It id now the middle of March and still no refund action. I have requested a status follow-up, but am told their support team will look into it. I have contacted my credit card company to have the charge disputed and reversed. Do not even consider doing business with this company.
Response from FUNNYFUZZYMar 25, 2025
Hi Steven,
We’re really sorry to hear about the issue you’ve experienced and thank you for letting us know. We sent you a response on March 18, but it looks like it might’ve gone off on an adventure in your spam folder! Give it a look you might find our reply waiting for you there.
We’re here 24/7 at [email protected] and are always happy to help!
We hope this clears up any communication hiccups,
Team FunnyFuzzy
MG
Marcy G.
I sent an email to return the item it…
I sent an email to return the item it came too late and it was not assembled and I can't assemble it and I would like a label to return this it has been unopened
Response from FUNNYFUZZYMar 25, 2025
Hi Marcy,
Apologies for the delay in assisting with your return. Due to some technical limitations, our response was slower than usual, and we apologize again for the delay.
We’ve now sent you an email with the details. If you haven’t received it, please check your inbox and spam folder.
If you need us, we’re here 24/7 at [email protected] always ready to help!
We’ll ensure your return is handled smoothly and without delay.
Team FunnyFuzzy
GC
Grace C.
Poor Workmanship !
Purchased a $100 bed for my dog in October 2024.
The stitching is fraying causing a hole on the seam of the bed.
I have contacted Funny Fuzzy going back and forth with pictures and an explanation and they keep emailing me back I’m past the 30 day warranty.
They refuse to honor the fact that the tear is from poor workmanship and will not replace the cover of the bed.
I’ll be writing a few more reviews and reporting Funny Fuzzy to the better business bureau
Response from FUNNYFUZZYMar 25, 2025
Hi Grace,
We’ve been trying to find your order, but it seems to be playing a game of hide-and-seek! To help us find it and assist you better, we’ve sent a request asking for your order number via Trustpilot.
Take a look at your inbox, and we’ll be able to help you right away!
We’re here 24/7 at [email protected] and are always happy to help!
Hope to hear from you soon,
Team FunnyFuzzy
SH
Stefanie H.
Unseriös - ich rate ganz klar ab!
Update April 2025: Keine Rückzahlung, keine Rücksendeadresse – 125 € verloren
Zwei Hundekissen wollte ich zurückgeben – sie liegen immer noch bei mir, weil ich keine Rücksendeadresse erhalte. Stattdessen: erst 20 %, dann 40 %, dann 80 % Rückerstattung angeboten – akzeptiert, aber bis heute (04.04.) keinen Cent bekommen.
Die Firma gibt sich französisch, laut PayPal sitzt sie in China, die Rücksendung soll nach England – offensichtlich, um Rückgaben teuer und umständlich zu machen. Für mich wirkt das wie ein betrügerisches System.
Ich bleibe auf 125 € und zwei ungenutzten Kissen sitzen, die ich jetzt wohl selbst entsorgen darf.
Fazit: Unseriös, intransparent – aus meiner Sicht ganz klar betrügerisch. Finger weg.
⸻
Ursprüngliche Bewertung (März 2025):
Ich habe vier Hundekissen bestellt. Zwei wollte ich behalten, zwei zurückschicken. Die Ware kam extrem vakuumverpackt – so, dass man sie kaum wieder in einen zustand bringt, der für eine Retoure geeignet ist.
Rückversand nur nach England und auf eigene Kosten – bei großen, sperrigen Paketen völlig unpraktikabel.
Der Kundenservice reagiert zwar, aber mit Hinhalten und Standardfloskeln. Für mich absolut enttäuschend – würde hier nicht nochmal bestellen.
Response from FUNNYFUZZYMar 25, 2025
Hallo Stefanie,
es tut uns leid zu hören, dass die Rückgabe nicht so reibungslos verlaufen ist, wie sie hätte verlaufen sollen. Wir wissen, wie wichtig es ist, die Dinge schnell und einfach zu regeln!
Wir haben uns inzwischen per E-Mail bei Ihnen gemeldet. Falls Sie sie nicht gesehen haben, überprüfen Sie bitte Ihren Posteingang (einschließlich des Junk/Spam-Ordners).
Wir sind 24/7 unter [email protected] erreichbar und helfen Ihnen gerne weiter!
Danke, dass du uns treu geblieben bist,
Team FunnyFuzzy
ME
Mandy E.
This bed was not as advertised
This bed was not as advertised. It was not as thick “not 10 inches “ in height as advertised. I ordered XL and it was not.
Not happy with product at all.
Response from FUNNYFUZZYMar 19, 2025
Hi Mandy,
Thank you for sharing your feedback. We’re truly sorry to hear that the dog bed you received is much smaller than expected. We understand how frustrating this must be, and we apologize for any inconvenience caused.
To help us assist you better, could you kindly share a few photos along with the measurements of the bed you received? This will allow us to resolve the issue more effectively.
We’ve sent you an email, so please check your spam/junk folder if it’s not in your inbox.
We’re here 24/7 at [email protected] and are always happy to help!
We look forward to getting this sorted for you.
Team FunnyFuzzy
