FUNNYFUZZYReviews of funnyfuzzy.com

Response from FUNNYFUZZYMar 22, 2025

Hi Giulia, We’ve been trying to find your order, but it seems to be playing a game of hide-and-seek! To help us find it and assist you better, we’ve sent a request asking for your order number via Trustpilot. Take a look at your inbox, and we’ll be able to help you right away! We’re here 24/7 at [email protected] and are always happy to help! Hope to hear from you soon. Team FunnyFuzzy

Response from FUNNYFUZZYMar 21, 2025

Hi Stephen, Thanks for sharing your feedback ,we’re sorry to hear your dog bed isn’t quite hitting the mark! We couldn’t seem to find your email in our system, so we’ve sent you a new one (check your spam/junk folder if it’s playing hide-and-seek!). If you could reply with a few photos of the issue, that would be a big help. Once we’ve had a look, we’ll get right on it and make sure everything’s taken care of for you. If you need us, we’re here 24/7 at [email protected]—always happy to help! We’re looking forward to getting this resolved for you. Team FunnyFuzzy

Response from FUNNYFUZZYMar 21, 2025

Hi Malcolm, We totally understand how frustrating delays can be, and we’re truly sorry for the inconvenience. We’ve already reached out to you by email, but if our message is playing hide-and-seek in your spam folder, please take a look there. We aim to process orders within 3 business days (often sooner), but delays can occur during peak periods (holidays, big sales, weather conditions, customs processes, local carrier delays, etc). For more details on shipping times, please check out our Shipping Policy: https://funnyfuzzy.com/policies/shipping-policy. If you need us, we’re here 24/7 at [email protected], always ready to help! Thank you for your patience. We’re on it! Team FunnyFuzzy

Response from FUNNYFUZZYMar 21, 2025

Hi Paul, We’re sorry to hear about the trouble you’ve had. Thank you for sharing your feedback with us. We sent a response on March 20, 2025, but sometimes emails like to play hide and seek! Have a look in your spam folder – it might be there having a little nap. We’re here 24/7 at [email protected] and are always happy to help! We hope this clears up any confusion regarding our communication. Team FunnyFuzzy

Response from FUNNYFUZZYMar 21, 2025

Hi John, Thank you for sharing your feedback, and we’re sorry to hear your dog stairs isn’t quite what you expected. It looks like we’re having trouble locating your email in our system. To help us better understand the issue, we’ve sent you an email (don’t forget to check your spam/junk folder if it’s not in your inbox). If you could reply with a few photos, that would be a huge help. Once we’ve had a chance to review them, we’ll make sure everything’s taken care of for you. We’re here 24/7 at [email protected] and are always happy to help! We’re looking forward to getting this resolved for you. Team FunnyFuzzy

Response from FUNNYFUZZYMar 22, 2025

Hi Margaret, Thank you for sharing your feedback, and we’re sorry to hear your dog car seat isn’t quite what you expected. It looks like we’re having trouble locating your email in our system. To help us better understand the issue, we’ve sent you an email (don’t forget to check your spam/junk folder if it’s not in your inbox). If you could reply with a few photos, that would be a huge help. Once we’ve had a chance to review them, we’ll make sure everything’s taken care of for you. We’re here 24/7 at [email protected] and are always happy to help! We’re looking forward to getting this resolved for you. Team FunnyFuzzy

Response from FUNNYFUZZYMar 22, 2025

Hi Sharon, It looks like we’re having a little trouble tracking down your order at the moment but don’t worry, it’s probably just hiding! We’ve sent you a request for more details via Trustpilot so we can quickly sort things out and make sure everything’s just right for you and your pet. Please check your inbox for the request, and we’ll get on it straight away! We’re here 24/7 at [email protected] and are always happy to help! Looking forward to hearing from you. Team FunnyFuzzy

Response from FUNNYFUZZYMar 21, 2025

Hi Diana, We’re truly sorry to hear about the unpleasant experience you’ve had. Thank you for bringing it to our attention. We replied to your email on March 21, 2025 – looks like your inbox might be playing tricks! Have a quick peek in your spam folder, you might just find our reply hiding there. We’re here 24/7 at [email protected] and are always happy to help! We hope the above clears up your communication concerns. Team FunnyFuzzy