FUNNYFUZZYFUNNYFUZZY is listed under Pet Stores.
FUNNYFUZZY (funnyfuzzy.com) has 9,991 customer reviews on Five Star Index, with an average rating of 1.8 out of 5.
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Pöllath
Die füllung ist schlecht
Response from FUNNYFUZZYMar 27, 2025
Hallo Helmut, vielen Dank für Ihr Feedback, und es tut uns leid zu hören, dass Ihr Hund nicht ganz das ist, was Sie erwartet haben. Wir haben uns darum gekümmert und hoffen, dass jetzt alles geklärt ist. Wenn Sie uns brauchen, sind wir hier 24/7 unter [email protected] immer bereit zu helfen! Danke, dass du bei uns bleibst, Team FunnyFuzzy
Alaana G.
Thank you for responding to this review even though you’re totally aware of my order !!! I’ve contacted you several times to please send a return shipping label . You asked for photos of dog bed which I sent within 24 hours of receiving this order . You then contacted me offering 20% discount and I could keep the bed … This is totally useless to me as it’s much too small for my dog even though you stated on your website, it was fine for a 16 pound dog!!! It’s much too small. Probably suitable for a very small Chihuahua no more than 10 pounds… A few days later, you offered me 40% discount!!!! I don’t want the bed it’s too small!!!!!! I want to return this order and please send a return shipping label …. Reading other customer reviews it appears i’m not the only one who’s had this problem in trying to return an order. I simply want to return this order .. I find it very strange offering a 40% discount and to keep the bed ..
Response from FUNNYFUZZYMar 27, 2025
Hi Alaana, It looks like we’re having a little trouble tracking down your order at the moment but don’t worry, it’s probably just hiding! We’ve sent you a request for more details via Trustpilot so we can quickly sort things out and make sure everything’s just right for you and your pet. Please check your inbox for the request, and we’ll get on it straight away! We’re here 24/7 at [email protected] and are always happy to help! Looking forward to hearing from you. Team FunnyFuzzy
Rock S.
My complaint matches everyone else’s. The size chart for a Labrador says 2xl but the image of xl states lab and golden retriever. I bought the xl without comparing to the size chart. Don’t match. The bed is smaller enough for a small dog. Do not shop with company!! Delivery 2 weeks and item doesn’t match ad. Sad.
Response from FUNNYFUZZYMar 27, 2025
Hi Tammy, Thank you for sharing your feedback, and we’re sorry to hear your dog bed isn’t quite what you expected. We’ve now sent you an email with the necessary details. Please check your inbox or spam folder. If you need us, we’re here 24/7 at [email protected] always ready to help! Looking forward to hearing from you, Team FunnyFuzzy
janae B.
I purchased a dog bed and by the time it arrived we had bought another. Never opened the package and immediately asked to return for a refund as stated on their site. The have been going back and forth with countless emails and still cannot return the item. They stated I must pay the postage but refuse to send me instructions on where to return it. I’ve submitted photos of a brand new package as requested only to be asked 2 other emails to submit photos. I’ve been offered a 20% refund and to keep the item. I want ALL my money back. Almost 3 weeks of emails back and forth with a complete run around. Do not buy from this company!
Response from FUNNYFUZZYMar 27, 2025
Dear Janae, We’re really sorry to hear about the hassle with the return process. We completely understand how frustrating that can be. We’ve sent you an updated email regarding this concern. Our team has worked to get everything sorted, and we hope things are now back on track. If you need us, we’re here 24/7 at [email protected] always ready to help! Thank you again for your patience and understanding. Team FunnyFuzzy
Ernest B.
The quality of the item that was sent is nothing like what you advertise, very, very thin and not worth the money.I would like a refund
Response from FUNNYFUZZYMar 27, 2025
Hi Ernest, Thanks for sharing your feedback and we’re sorry to hear your couch cover isn’t quite meeting expectations. To help us out, we've sent you an email. If you could reply with a few photos of the issue, that would be a huge help. Once we’ve had a look, we’ll get straight to work and make sure everything’s sorted for you. If you need us, we’re here 24/7 at [email protected] always ready to help! We look forward to sorted this for you, Team FunnyFuzzy
Geoff
I ordered a Dog Harness size LARGE, when it arrived (after along wait) it was too small even with adjustments. I went by FUNNY FUZZY size chart to get the correct sized Harness. I contacted them to exchange for an X LARGE size Harness. The trouble I'm having with them, just trying to get it returned and exchanged is horrendous. They take days to reply to e-mails with no clear answers and just Delay/Lie and mess the Customer about. Their 'On Line Shop Site' states there there to help around the clock, that's a load of rubbish. This company have a UK SUPPORT TEAM...?!! that don't reply (in a given time) to e-mails from Customers. When they do reply it's confusing and not help at all, constantly fobbing you off with lies and distractions.....absolutely useless, won't help one bit. I'm still waiting for replies from over 7 e-mails for the details to Exchange. My opinion is....Avoid Funny Fuzzy like the PLAGUE. the worst 'On Line' shopping business I've ever dealt with.....horrendous. Last e-mail from them, nearly 72 hrs later said 'Trust Us' to sort this issue out, it will be a breeze. UK Trading Standards need to get involved and close this 'On Line' Shopping Site down now...!!
Response from FUNNYFUZZYMar 27, 2025
Hi Geoff, We’re sorry to hear about the trouble you’ve had, and we truly appreciate you sharing your feedback with us. We sent you an email regarding this concern, but sometimes emails like to play hide and seek! Could you kindly check your spam or junk folder? It might be there having a little nap. We’re here 24/7 at [email protected] and are always happy to help! Looking forward to assisting you further! Team FunnyFuzzy
KAREN Q.
The beds was not as advertise! Materials were horrible just stuffed cotton and not firm and thick at all. It would be much much much better if it was just to be a sponge. Absolutely bad quality, definitely not as what was advertised at all.
Response from FUNNYFUZZYMar 26, 2025
Hi Karen, Thank you for sharing your feedback, and we’re sorry to hear your dog bed isn’t quite what you expected. To help us better understand the issue, we’ve sent you an email (don’t forget to check your spam/junk folder if it’s not in your inbox). If you could reply with a few photos, that would be a huge help. Once we’ve had a look, we’ll make sure everything’s sorted for you. We’re here 24/7 at [email protected] and are always happy to help! We look forward to sorted this for you, Team FunnyFuzzy
Jeanette H.
I am just so upset about this dog bed I bought for my 12 yr old dog that needed the support that was advertised and the bed has such little stuffing in it. What a waste of my money..
Response from FUNNYFUZZYMar 26, 2025
Hi Jeanette, Thanks for sharing your feedback and we’re sorry to hear your dog bed isn’t quite meeting expectations. We tried to find your email in our system but couldn’t track it down (it might be hiding in your spam/junk folder!). To help us out, we’ve sent you a new email. If you could reply with a few photos of the issue, that would be a huge help. Once we’ve had a look, we’ll get straight to work and make sure everything’s sorted for you. If you need us, we’re here 24/7 at [email protected] always ready to help! We look forward to sorted this for you, Team FunnyFuzzy
