FUNNYFUZZYReviews of funnyfuzzy.com

Is this company a scam? I ordered a 2XL dog bed for $130, and a day later I received an email offering to add on a few small items. I chose a stuffed lamb toy and a flower pillow. Makes sense that these small add ons would be a way for the company to make a couple extra sales that they could then just toss in to the large package and send as one. I was a little concerned when I received a shipping notification for the pillow and stuffed lamb, but not the bed. Sure enough, after a couple of weeks, a very small package arrived in plastic wrap. It was the pillow and the stuffed lamb. I reached out to the company with pictures of the package, plus screen shots of the bed purchase as well as the pillow and stuffed lamb purchase confirmations. I requested a tracking number for the bed, or a refund to my card. I have done this 3x. Since, they just keep sending me the same copy/paste email about a 10% discount once my item arrives. But that’s the thing… they have not sent the bed! And they seemingly won’t! So, I would like a refund, yet they are not doing that.

The steps are fine for small dogs.. It looked much bigger…. Very disappointed.

Awful awful quality!! Spent nearly £60 on a car bed for my puppy and within a week the zip had broken and the bed just collapsed. Proper cheap material not worth the money whatsoever. You shouldn’t be charging the prices you are as the quality is so poor. Save your money!!

I’ve asked repeatedly for a return authorization because the covers sizing chart on their site is not correct. I’ve emailed over and over and they say they need pictures?? I asked that would pictures prove since the covers do not fit but asked them anyway if the packaging . They still haven’t responded to my email. I’ve contacted my credit card company to dispute the charges because I can’t I’ve them to respond. The way the package arrived all bundled up in a tight wad with plastic wrapped around it and taped all the way around was the first clue this is from overseas. They may use an address in the states but doubt it’s made in the United States. Kudos to you if your covers fit but even allowing extra length it still wouldn’t fit. I gave up after 30 minutes. I wish things would have turned out differently. You offered to give a 20% refund and let me keep the two covers. That is not a resolution, you are refusing to allow me do a return for full credit when the items are not the same size as your size guide states and they do not fit even though I measured my couches and even allowed extra inches. They are so thin you can almost see through them and there were only 3 ties to use if they would have fit but they didn’t. Again, your measurements are not correct. Also, your website says you allow returns and you are refusing to allow me to do a return.

Schlecht verarbeitet kam aus China und dazu kann mein Hand leider keine prosition finden zum liegen . Ist auch viel zu klein

DO NOT USE!! A company with substandard quality products and misleading item descriptions! I ordered a selection of things from Funny Fuzzy on 11th January. 2 most expensive items: a pet bed and a raincoat arrived not as described and i followed their refund process, initiating it on 21st January following their refund policy to a t. They offered embarrassing 20% and then 40% refund which i didn’t intend on accepting as a consumer law states that a company should provide a full refund where products are not as described and i have no use of these products. Even after raising numerous complaints i have not received refund and they stopped replying to any of my correspondence. DO NOT USE! And to respond to this sad reply for all to see this is no hide and seek game: order number: #FFPETI92960 If there was an option to upload images i would be more than happy to post in your emails and all my follow ups without any further correspondence from this company. I have even contacted citizen advice and issue them with a formal letter send via email with read receipt, but they failed to respond.

My experience mirrors many of the other 1-star reviews. My order was cancelled by the seller, and I’ve found it incredibly difficult to get any response since. I’ve had to file a complaint through PayPal in the hopes of recovering my money. I was recommended this company by a friend who had a positive experience, but unfortunately, mine has been the complete opposite.

My dog bed was originally returned to sender. First time contacting the customer service team was helpful, initially offering a reshipment. However, since then I have not had any update that this has been dispatched, no tracking number or update. I have tried contacting customer services multiple times over the past week for updates however I have had no reply. I’m super disappointed as I was recommended this company by a friend and unfortunately I have no product to show. In addition to this, I require the refund as soon as possible to order new dog bed, as my dog is currently using a very old one. UPDATE: no email has been sent yet, order number was YT2508921272146691 I have emailed your support team numerous times and I have not had a response as of yet. Please let me know what to do next.