Peter C.
Funnyfuzzy is disreputable
Funnyfuzzy sent a response that only delays the process for them to do the right thing. They had numerous emails where the order #FF350394S was in the subject of every email (5 total). They even offered a 20% discount to keep the wrong item. Do not buy from this company. Took 5 weeks to send me a large dog bed when I ordered an extra large. They said I could return it at my expense but if it wasn't packaged as delivered they would not issue a credit. The product is sealed in a vacuum package. They lied to my credit card company regarding the return so don't expect any support. Date of experience: October 07, 2024 Reply from FUNNYFUZZY Apr 8, 2025 Hi Cott, We’ve been trying to find your order, but it seems to be playing a game of hide-and-seek! To help us find it and assist you better, we’ve sent a request asking for your order number via Trustpilot. Take a look at your inbox, and we’ll be able to help you right away! We’re here 24/7 at xx and are always happy to help! Hope to hear from you soon. Team FunnyFuzzy You did not attach the refund documentation and I do not have it yet.
Response from FUNNYFUZZYApr 27, 2025
Hi Peter, We’re sorry to hear about the trouble you’ve had. Thank you for sharing your feedback with us. We sent a response regarding this matter on 28/04/25, but sometimes emails like to play hide and seek! Have a look in your spam folder, it might be there having a little nap. We’re here 24/7 at [email protected] and are always happy to help! We hope this clears up any confusion regarding our communication. Team FunnyFuzzy


