FUNNYFUZZYReviews of funnyfuzzy.com

I ordered a car seat at the beginning of April, and the time to leave their facilities was marked as 2-3 days. It has been a month, with the order being #FF574883S and I have only received an email written clearly by AI, another one blaming the US tariffs and that’s it. I have asked via email and instagram multiple times without any answer. For having spent 75€ on a car seat for my dogs, the least you could do is solve this and reply to your customers with real people.

Warnung aufgepasst das sind Abzocker. Ich habe etwas im Wert von 120 € bestellt. Nach zwei Wochen habe ich mal nachgefragt wo meine Bestellung ist und es wurde behauptet, ob sie wurde vergessen dann wurde behauptet sie wurde neu verpackt und sie melden sich mit der Verfolgung Nummer zwei Wochen später habe ich mich wieder gemeldet dann wurde ich komplett ignoriert. Nach einiger Zeit wurde dann gesagt man hätte mir das Geld zurück überwiesen davon aber nur 50 € was mit dem Rest passiert ist keine Ahnung. Bodenlose frechheit habe es nun als bettug gemelded aber 6 wochen und lügen ohne ende und das trotz bankbelege. Hier würde ich nichts bestellen.😡😡😡

This is a scam site do NOT buy anything! The replies from the company are all the same, they are bots and not real people. Report via trading standards, get cash back from your bank advising you were scammed and they will report this too. FYI - I also had the same issue, they will probably reply to this saying they can’t find my order number, it must “playing hide and seek”, shambles! The products don’t match the descriptions, poor quality, you won’t get refunds and you will be left chasing a non existent customer service, think SHEIN only 100x worse. Hopefully they are shut down soon, another awful cheap Chinese shop.

Wir haben ein "robustes" Hundekissen bestellt, was jedoch nach zwei Tagen bereits eingerissen war, ohne dass es wirklich strapaziert wurde. Es sah schön aus, war aber leider eine sehr schlechte Qualität. Die Rücksendung hätte mehr als 20 Euro gekostet und während wir noch im Austausch darüber waren, was ich machen wollte, wurde mir ein kleiner Betrag erstattet und damit war für die Firma die Sache erlegigt. Ich habe nun Geld für ein Kissen ausgegeben, was ich nicht nutzten kann. Ich kann diese Firma auf keinen Fall weiterempfehlen.

Consumer affairs need to intervene here - especially in light of all of these terrible experiences. Order (#FF4218AU) for two pet beds placed on 2/4/25, shipping tracking number created on 25/4/25, Australia Post tracking states parcel still not lodged on 3/5/25. Emailed yesterday asking for cancellation of order and refund. No response yet. Good luck saying you can’t find my order Funny Fuzzy - order number provided above. I’ll await a response to my email.

Easily the worst customer service situation in memory. Whatever you do, DON’T assume this company will give a refund on returned items; if you aren’t absolutely sure what you’re ordering, DON’T buy from this company! My story: I ordered a chenille sofa cover from FUNNY FUZZY, and it arrived on time. The color was not a great match, and the item only covered the seat portion of sofa, not the arms and back, as depicted in photos. I carefully re-folded it and returned it to original package. I started the return process immediately, following instructions to the letter. I paid >$13 to ship it back, using original shipping wrapping. I was notified by USPS the package was verified delivered Mar. 20, 2025. Since then, I have sent several inquiries, and repeatedly told the package had not yet been received, although I have documented proof from USPS that it was, SEVEN WEEKS AGO. Despite AI-generated email replies, claiming basically “we’re working to rectify this,” I have still not been issued a refund, nor have I been given any real explanation. Unacceptable! Any other company would issue the refund promptly in this type of situation, since any issues with the transaction are clearly on their end. Had I thought to read the reviews before ordering, I never would have risked ordering from such a disreputable—perhaps fraudulent?—retailer.

El día 16 de abril solo recibí correo de confirmación de mi compra pero NADA MÁS. He enviado varios correos y TAMPOCO RESPONDEN. Es realmente frustrante. Escuché buenos comentarios de funnyfuzzy pero se quedaron muuuy cortos. Decepcionada si, pero ¿y mi dinero? Actualización: Me hicieron mi reembolso. Espero a todos les resuelvan.

This company is dishonest. Note they are based in China and will not respond to emails. I have reported them to try to get my money back from the bank, time will tell. I paid £150 for two beds, eventually one was delivered, in an initial email conversation (before they stopped replying ) they promised 10% discount due to the delay. They have not only renaged on this, they have subsequently ignored all requests for a refund. AVOID AT ALL COSTS. If they reply to this email it means nothing as I left a google review - they replied, pretending shock and offering to sort, they never did.