Kerry P.
Order placed on the 5th April bad customer service
Order placed on the 5th April. Various emails sent to follow up when I will receive item but couldn't give me a response to when this will be shipped, so I cancelled item well before the item was shipped on the 28th April. I have the item which I no longer require as I went with another company because you couldn't give me exact time of shipment but still proceeded to ship order. Now that I have item you expect me to pay return postage which I feel was your fault item went out especially when I cancelled item well before shipment.
Response from FUNNYFUZZYMay 14, 2025
Hi Kerry, Thank you for sharing your feedback. We’re sorry to hear that your experience wasn’t as smooth as it should have been. We understand how important it is to get things sorted quickly and hassle-free. We’ve taken care of the issue on our end, and we hope everything is now resolved to your satisfaction. We have sent you an email. If you need anything else, we’re here for you 24/7 at [email protected] always happy to help! Thanks so much for sticking with us. Team FunnyFuzzy