R S.
Very disappointing and a complete waste of money
Took the measurements as suggested - edges finished short. Actually had previously messaged them to query where the order was. Was already late because of import restrictions from China. Very disappointed with the (utter lack of) service and will not be using them again despite having forgotten to order a back cover for one sofa. And the free gift I got (but didn’t want) is the cheapest tat imaginable and no way I am letting my dog anywhere near it. Says it is FunnyFuzzy.co.uk but is based in China and quality is dreadful. Edit: looking at other reviews - isn’t it amazing that you always have issues locating orders on your system? Chaotic but will provide details as requested. EDIT: 30/5 The company have offered me a 40% refund with no need to additionally pay to return the covers (they had been bought to prevent my dog spotting in heat ruining the sofa so would not have been returnable anyway) I accepted the 40% refund but urge buyers to purchase with caution. I wish I had read the reviews beforehand - I would never have made the purchase in the first place, but 40% back is better than losing it all. I am concerned that the bulk of the company's responses are a variation of "the system has hidden your order number from us and it would appear that I have been luckier than most in getting any sort of refund, by contacting them via their Facebook page. Caveat emptor.
Response from FUNNYFUZZYMay 28, 2025
Hi there, Thank you for reaching out to us. We’ve been trying to locate your order, but it appears to be a bit elusive at the moment! To assist you more effectively, we’ve sent a request via Trustpilot asking for your order number. Kindly check your inbox and provide the requested information at your earliest convenience, once we have it, we’ll be able to assist you right away. Our support team is available 24/7 at [email protected] and always happy to help! We look forward to hearing from you soon. Team FunnyFuzzy