KATHLEEN W.
This company sucks, they’re charging my card multiple times
This company sucks! The beds are Good. I like them. But they have crap customer service. None really. Email only and they may or may not answer. I ordered three beds a month ago. One came. Two have not shipped. I randomly got one reply saying they would give me 10% off the order if I waited. I’ve since sent over 50 emails and they refuse to reply. Don’t waste your money and time on this company when you can get just as good of a product elswhere, probably for cheaper, probably quicker and definitely from a company that actually has customer service! ***UPDATE*** They replied to my rating saying they were having a hard time locating my order and to check my email. This is probably just to make them look good on here since my review is public. I have sent NO LESS than 50 emails and they have not responded. They also were lying in their response to this trust pilot rating when they said they emailed me. I have nothing from them. ***2nd EDIT THEY STILL ARE IGNORING MY EMAILS. AND THEY JUST CHARGED MY CARD AGAIN. THIS COMPANY IS STEALING FROM ME. DO NOT USE THIS COMPANY! I
Response from FUNNYFUZZYJun 5, 2025
Hi Kathleen, We've been trying to locate your order, but it seems to be playing a bit of hide-and-seek! To help us find it and assist you more effectively, we've sent a request via Trustpilot asking for your order number. When you have a moment, please check your inbox, once we receive your details, we’ll be able to assist you right away. If you prefer, feel free to contact us directly at [email protected] we’re always happy to help! Looking forward to hearing from you soon. Team FunnyFuzzy