Dee S.
One Month No Resolve
I thought that the gray couch protector mat looked awesome, so I was willing to spend $84!!!!! I ordered it on May 16 for a housewarming gift for my son on the other side of the state. I sent them a picture and they were excited. On June 1, he received a tan dog bed and I sent funnyfuzzy a picture and screenshot of my order. On June 3, I received an email saying that the couch mat had been delivered, but my son said it had not. On June 4, I requested a refund without response. Now(June 14), this issue is still not resolved. Where is the product OR my refund?
Response from FUNNYFUZZYJun 15, 2025
Hi Dee, Thank you for your feedback, and we're genuinely sorry to hear about the inconvenience you've experienced. We wanted to let you know that we sent a response on 15/06/2025, but sometimes our emails can get a bit lost and end up in the spam or junk folder, please check there, just in case. If you’re still unable to locate it or need any further support, feel free to reach out to us directly at [email protected] We’re available 24/7 and always here to help! We truly appreciate your patience and hope this helps clear up any miscommunication. Team FunnyFuzzy