Shadow
I placed an order and upon delivery it…
I placed an order and upon delivery it was shipped rolled so tight that the stitches came loose. I emailed and asked for a return label due to the item being damaged but was offered a 10% refund, which I refused and again asked for a label to be able to return the damage item. But again instead of doing the right thing and pick up the damage item they offer a small refund which was not worth have the item repaired. They have neglected to do the right thing by a consumer. They should be closed to the public. Because they sell defective items and never stand by the product. Shame on the funny fuzzy for stealing consumer’s money. Shame shame shame.
Response from FUNNYFUZZYJun 15, 2025
Hi there, Thank you for your feedback. We sincerely regret any inconvenience this may have caused. We've been trying to locate your order, but it seems to be playing a bit of hide-and-seek! To help us find it and assist you more effectively, we've sent a request via Trustpilot asking for your order number. If you prefer, feel free to contact us directly at [email protected] we’re always happy to help! Looking forward to hearing from you soon. Team FunnyFuzzy