Jon S.
★☆☆☆☆ Disappointed
★☆☆☆☆ Disappointed – Item Never Arrived and Customer Service is Useless I placed an order for a dog bed and not only did the item never arrive, but the customer service has been absolutely terrible. I’ve contacted them multiple times via email and either received no response or was given vague, unhelpful replies. It’s incredibly frustrating to spend money and be left completely in the dark with no update, refund, or resolution. A simple acknowledgment or real assistance would’ve gone a long way, but it’s clear this company doesn’t prioritize customer satisfaction. I will not be ordering from them again and recommend others think twice before trusting this site with their money.
Response from FUNNYFUZZYJun 25, 2025
Hi Jon, We’re really sorry to hear about the issue you’ve experienced and thank you for letting us know. We sent you a response on 25/06/2025, but it looks like it might’ve gone off on an adventure in your spam folder! Give it a look, you might find our reply waiting for you there. We’re here 24/7 at [email protected] and are always happy to help! We hope this clears up any communication hiccups. Team FunnyFuzzy