FUNNYFUZZY Reviews | Read Customer Reviews of funnyfuzzy.com

FUNNYFUZZY Reviews | Read Customer Reviews of funnyfuzzy.com

FUNNYFUZZY reviews

Showing 7,277 reviews with 1 star · Clear filters

Sylvie P.
Jun 30, 2025
ARNAQUE ?????
Commande passé depuis maintenant 4 semaines 1 article livré l'autre toujours en attente Mail envoyé au service avec un retour de mail inconnu Je vais être dans l'obligation de faire remonter l'info aux services compétant de l'état
Response from FUNNYFUZZYJun 30, 2025
Bonjour Sylvie, Nous sommes désolés d'apprendre le problème que vous avez rencontré. Merci de nous avoir fait part de votre retour. Nous vous avons répondu le 30/06/2025, mais parfois, les e-mails jouent à cache-cache ! Jetez un œil à vos spams, il y est peut-être en train de faire une petite sieste. Nous sommes disponibles 24h/24 et 7j/7 à l'adresse [email protected] et nous sommes toujours ravis de vous aider ! Nous espérons que cela clarifiera toute confusion concernant nos communications. Équipe FunnyFuzzy
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Daniela K.
Jun 30, 2025
unseriöse Firma - überhaupt nicht zu empfehlen
Nach Auslösen der Bestellung kam Mitteilung, dass sich die Lieferung um Wochen verzögert. Die Artikel musste ich daher bei einem anderen Anbieter kaufen. Die Bestellung wurde von mir storniert. Es folgte ein Rabattangebot aufgrund der Lieferverzögerung. Da ich die Artikel aber zu diesem Zeitpunkt und nicht Wochen später benötigte, lehnte ich ab und bestand auf der Stornierung. Da darauf wieder nur mit einem erneuten Rabattangebot reagiert wurde, löste ich einen Streitfall bei Paypal aus. Daraufhin kam von funnyfuzy, dass mein Anliegen erst bearbeitet werden kann, wenn ich den Streitfall bei Paypal schließe. Das tat ich selbstverständlich nicht. Anschließend hörte ich Wochen nichts von funnyfuzzy. Vor drei Tagen kam auf einmal der erste Artikel der damaligen Bestellung an (leider haben meine Nachbarn die Bestellung angenommen, so dass ich nicht die Annahme verweigern konnte). Ich forderte funnyfuzzy zur Zusendung eines Rücksendescheins für eine kostenlose Rücksendung auf und wies nochmal daraufhin, dass ich die Bestellung storniert habe. Es nervt einfach nur. Es ist eine absolut unseriöse Firma und ich würde nie wieder dort bestellen und empfehle auch jedem, dies nicht zu tun. (Bisher habe ich noch nie so eine Empfehlung gegeben).
Response from FUNNYFUZZYJun 30, 2025
Liebe Daniela, vielen Dank für Ihr Feedback, und wir entschuldigen uns aufrichtig für etwaige Unannehmlichkeiten. Zur Klarstellung: Ihre Bestellung wurde bereits per Rückbuchung (Chargeback) über Ihre Bank erstattet. Der Fall wurde zu Ihren Gunsten entschieden, und der Betrag wurde direkt auf Ihr Konto zurückgebucht. Falls Sie die Rückerstattung noch nicht sehen, empfehlen wir Ihnen, Ihre Kontoauszüge zu überprüfen oder sich an Ihren Kartenanbieter zu wenden, um weitere Informationen zu erhalten. Wenn Sie noch Fragen haben, sind wir rund um die Uhr unter [email protected] für Sie da und helfen Ihnen gerne weiter! Team FunnyFuzzy
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Kat Y.
Jun 30, 2025
Item took months to arrive and when it…
Item took months to arrive and when it did it was about a third of the size I was expecting.
Response from FUNNYFUZZYJun 30, 2025
Hi Kat, Thank you so much for taking the time to share your feedback with us. We sincerely apologise for the delay in your delivery. While we always aim for timely service, unexpected circumstances can sometimes cause setbacks. Your patience and understanding throughout this time truly mean a lot to us. We’re glad to hear your package has now arrived safely. However, we’re sorry to hear that the Dog Bed isn’t quite meeting your expectations. We have contacted to via Email. To help us look into this further, could you kindly send us a few photos showing the issue? This will allow our team to properly assess the situation and ensure the right steps are taken. You can reach us anytime at [email protected] we’re here and happy to help. Looking forward to resolving this for you. Team FunnyFuzzy
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Arthur R.
Jun 30, 2025
More than 2 month of delay
I placed an order on April 14th, and it's now June 30th — I still haven't received anything (despite the advertised 5-day delivery time). I've received no response to the emails I sent requesting a refund. Terrible customer service.
Response from FUNNYFUZZYJun 30, 2025
Hi Arthur, We’re really sorry to hear about the issue you’ve experienced and thank you for letting us know. We sent you a response with the updated details on 30/06/2025 but it looks like it might’ve gone off on an adventure in your spam folder! Give it a look, you might find our reply waiting for you there. We’re here 24/7 at [email protected] and are always happy to help! We hope this clears up any communication hiccups. Team FunnyFuzzy
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Lauren L.
Jun 30, 2025
DO Not buy from this store
DO Not buy from this store! They will take your money, no product will turn up and they will not respond to any messages or emails across any channel. @funnyfuzzy, I bought June 13, I waited 11 days before contacting support. No shipping details, sitting in ‘processing’ status. I received one message saying wait a further 3 days. I did, I’m still waiting for it to move out of ‘ processing’. I emailed multiple times, I have left endless messages on Facebook and messenger. NOTHING! The only email you refer to sending me on the 30/06/25 I.e today is a generic one saying your sorry about my experience and to check my spam. I have, multiple times. You haven’t given me an update to where my purchase is. And by the amount of 😡 I can also see you have done the same to many customers all over the globe.
Response from FUNNYFUZZYJun 30, 2025
Hi Lauren, We're really sorry to hear about the trouble you've encountered, and we appreciate you bringing it to our attention. We actually responded to your email on 30/06/2025, but it’s possible our reply may have landed in your spam or junk folder sometimes emails like to go exploring! Please take a quick look there, just in case. If you need any further assistance, we're available 24/7 at [email protected] and always happy to help. We hope this clears up any confusion regarding our communication. Team FunnyFuzzy
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David
Jun 30, 2025
Scam - Do not order
Placed an order and received a receipt of payment, but have not received anything for 4 weeks. No shipping notifications!! I emailed the email address on the website and it said it could not be delivered to the receiver. Absolute scam - Do not use this company
Response from FUNNYFUZZYJun 30, 2025
Hi David, Thank you for your feedback. We sincerely regret any inconvenience this may have caused. We've been trying to locate your order, but it seems to be playing a bit of hide-and-seek! To help us find it and assist you more effectively, we've sent a request via Trustpilot asking for your order number. If you prefer, feel free to contact us directly at [email protected] we’re always happy to help! Looking forward to hearing from you soon. Team FunnyFuzzy
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Jacquie
Jun 29, 2025
Not Good
Wouldnt buy from this company again,no corespondence about delivery and i waited 3 weeks for the dogbed, when it was finally delivered it was nothing like the photo? Not impressed at all..not worth the money, its very flat! I complained a few times and only had 1 email back..useless
Response from FUNNYFUZZYJun 30, 2025
Hi Jacquie, Thank you for your feedback. We sincerely apologize for any inconvenience caused. We would like to assure you that your package was delivered within our standard timeframe, which is typically 5–12 business days. You can also check our shipping policy at https://funnyfuzzy.co.uk/pages/shipping-policy We're glad to know that your package has been successfully delivered. However, we’re sorry to hear your Large Thick Scratch-resistant Spine Protection Dog Cushion Bed isn’t quite working out as planned! We tried to find your email in our system but couldn’t track it down (it might be hiding in your spam/junk folder!). To help us out, we’ve sent you a new email. If you could reply with a few photos of the issue, that would be a huge help. Once we’ve had a look, we’ll get straight to work and make sure everything’s taken care of for you. If you need any further assistance, feel free to reach out to us at [email protected] We’re happy to help! Team FunnyFuzzy
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Itxiar U.
Jun 29, 2025
Igual que el resto de opiniones
Igual que el resto de opiniones, hice un pedido el día 10/6 y a día de hoy no sabemos nada. Ni contestan, ni devuelven el dinero ni nada. Empezar a denunciar porque tiene pinta de estafa.
Response from FUNNYFUZZYJun 30, 2025
Hola, Gracias por tus comentarios. Lamentamos sinceramente cualquier inconveniente que esto haya podido causarte. Hemos estado intentando localizar tu pedido, pero parece que está jugando a las escondidas. Para poder ayudarte de manera más efectiva, te hemos enviado una solicitud a través de Trustpilot pidiéndote tu número de pedido. Si lo prefieres, no dudes en contactarnos directamente al correo [email protected] ¡siempre estamos encantados de ayudarte! Esperamos tener noticias tuyas pronto. Equipo FunnyFuzzy
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