If I could give a zero I would. I have ordered sofa covers over 3 weeks ago and still nothing. I emailed several time with no response. I should have read the reviews first. If you don’t want to be scammed do not buy from this company. I am starting the process of making a fraudulent claim.
SO
Sophie
Still waiting for my order FF350EU…
Still waiting for my order FF350EU placed on the 21st of May for my puppy! Tried contacting the company but most e-mails just bounce back, also tried Instagram and Facebook... no answer at all. So dissapointed. Would rate zero if I could!
Response from FUNNYFUZZYSep 26, 2026
Hi,
Thank you for sharing your feedback, and we sincerely apologize for any inconvenience this situation may have caused.
At the moment, we have been unable to locate your order based on the order number provided, as it appears to be incorrect or invalid. We have tried to match the details in your review with an order in our system, but unfortunately, we have not been successful.
To help us investigate your concerns and assist you as quickly as possible, could you please provide your correct order number?
Alternatively, you can contact us directly at [email protected] with your order details, and our customer service team will be happy to assist you.
We look forward to hearing from you and resolving this matter.
Team FunnyFuzzy
JP
Jessica P.
Silly me didn’t read the reviews
Silly me didn’t read the reviews. Do not buy from here. No matter why you might need to get in contact, regardless of whether it is instagram or through email. You will never ever receive a reply from Funnyfuzzy. Trust me.
Response from FUNNYFUZZYAug 28, 2026
Hi Jessica,
Thank you for your feedback, and we sincerely apologize for any inconvenience this may have caused.
At the moment, we have been unable to match the name used in this review to a specific order. We have tried to locate your details but have not been successful so far. To help us investigate and assist you more efficiently, we kindly ask that you provide your order number.
Alternatively, you are welcome to contact us directly at [email protected] and our team will be happy to assist you promptly.
We look forward to hearing from you soon.
Team FunnyFuzzy
TL
Tonia L.
Grosse arnaque!!
Grosse arnaque!!! A fuir il ne répondent pas au mail et on 'e reçois jamais la commande !!! Je pense qu'il serait bien de déposer une plainte groupé contre ce site !!! Commande effectuée le 25 mai et je n'ai toujours rien reçu, évidemment il ne répondent jamais au mail.
Response from FUNNYFUZZYSep 4, 2026
Bonjour,
Merci pour votre avis. Nous vous présentons nos sincères excuses pour tout désagrément que cette situation aurait pu vous causer.
Afin de nous permettre d'examiner votre situation et de vous aider plus efficacement, nous vous invitons à nous communiquer votre numéro de commande.
Vous pouvez également nous contacter directement à l'adresse [email protected], et notre équipe se fera un plaisir de vous aider dans les plus brefs délais.
Nous espérons avoir de vos nouvelles prochainement.
L'équipe FunnyFuzzy
AL
Alannah
I had to get a refund through PayPal
If I could give it zero stars, I would. $222 AUD, and all I got after 3 weeks is a confirmation of my order, and a "tracking" number for 3 of my 4 items that shows it never left their warehouse. I emailed multiple times over multiple weeks with no reply. Absolute scam, don't waste your money.
Response from FUNNYFUZZYAug 29, 2026
Hi Alannah,
Thank you for your feedback, and we sincerely apologize for any inconvenience this may have caused.
At the moment, we have been unable to match the name used in this review to a specific order. We have tried to locate your details but have not been successful so far. To help us investigate and assist you more efficiently, we kindly ask that you provide your order number.
Alternatively, you are welcome to contact us directly at [email protected] and our team will be happy to assist you promptly.
We look forward to hearing from you soon.
Team FunnyFuzzy
TB
Tanja B.
Hundebett für‘s Auto
Ich habe mir ein Hundebett für‘s Auto bestellt. Als ich nach zwei Wochen noch keine Versandbenachrichtigung hatte, habe ich den Kundenservice kontaktiert und erhielt eine (wahrscheinlich) automatisch generierte Antwort, wie ich den Versand nachverfolgen könne. Ohne eine Sendungsnr. natürlich nicht möglich und die hatte ich ja schließlich nicht. Mehr als zwei Wochen später, habe ich ihnen eine Frist von einer Woche gesetzt und ansonsten mit rechtlichen Schritten gedroht. Et voilà, es ging in den Versand…
Das Bett ist okay, aber mehr auch nicht. Sehr instabil und der Boden ist so dünn, dass er nicht lange halten wird. Das Logo ist an der Innenseite aufgenäht und irgendwie wirkt es wie B-Ware oder kurz mal zusammengeschustert. Am liebsten würde ich es zurückschicken, aber rechne mir keine Chancen auf eine Rückerstattung aus.
Don‘t shop here!
Response from FUNNYFUZZYSep 4, 2026
Hallo,
vielen Dank für Ihr Feedback. Wir entschuldigen uns aufrichtig für die Unannehmlichkeiten, die Ihnen dadurch möglicherweise entstanden sind.
Damit wir Ihr Anliegen prüfen und Ihnen schnellstmöglich weiterhelfen können, bitten wir Sie, uns Ihre Bestellnummer mitzuteilen.
Alternativ können Sie uns gerne direkt unter [email protected] kontaktieren. Unser Team wird Ihnen gerne schnellstmöglich weiterhelfen.
Wir freuen uns auf Ihre Rückmeldung.
Ihr FunnyFuzzy-Team
LM
Liana M.
Purchased a dog bed well over a month…
Purchased a dog bed well over a month ago and the bed has not shipped. We have had several emails backwards and forwards with the company (slow to reply) asking for a refund which is still yet to be agreed.
We lodged a claim via PayPal who accepted it straight away and agreed to refund our money whilst they sort it out. I imagine PayPay have received a number of these complaints about this merchant.
Stay away and make sure to report any social media advertisements/posts so that others are saved from this experience.
Response from FUNNYFUZZYSep 5, 2026
Hi ,
Thank you for your feedback, and we sincerely apologize for any inconvenience this may have caused.
To help us investigate your concerns and assist you more efficiently, we kindly ask you to provide your order number.
Alternatively, you are welcome to contact us directly at [email protected] and our team will be happy to assist you promptly.
We look forward to hearing from you soon.
Team FunnyFuzzy
JE
Jennifer
I ordered climbing stairs for my dog
I ordered climbing stairs for my dog. I never received it. 18 months later I got an email to say it's on its way. I replied saying my dog has passed away and I no longer need it. The reply was:
Funnyfuzzy Customer Service (funnyfuzzy)
Jul 4, 2026, 17:09 GMT+8
Dear Jenny,
We hope this email finds you well.
We understand your urgency in wanting to cancel your order.
Once orders are shipped, our system limitations prevent us from making changes.
In this case, we sincerely hope you can wait for your package to be delivered safely; our product will not disappoint you. Of course, if you still don't need the product after receiving it, please contact us promptly, and we will provide you with the best solution.
If you have any questions or need further assistance, please don't hesitate to reach out to us. We're here to support you every step of the way.
Thank you for your understanding and cooperation.
Response from FUNNYFUZZYAug 29, 2026
Hi Jennifer,
Thank you for your feedback, and we sincerely apologize for any inconvenience this may have caused.
At the moment, we have been unable to match the name used in this review to a specific order. We have tried to locate your details but have not been successful so far. To help us investigate and assist you more efficiently, we kindly ask that you provide your order number.
Alternatively, you are welcome to contact us directly at [email protected] (mailto:[email protected]) and our team will be happy to assist you promptly.
We look forward to hearing from you soon.
Team FunnyFuzzy